Poppy's Picnic Reviews

Name: Poppy's Picnic
Address: Manor Farm, Melksham, Melksham
Rating: 4.85

4.9 Rating 2,104 Reviews

97 %

of reviewers recommend Poppy's Picnic

Company Reviews

Metrics

Info

4.9

Based on 2,104 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

1380716599

Email:

paws@poppyspicnic.co.uk

Location:

Manor Farm, Melksham
Melksham
SN12 7QT

Poppy's Picnic 5 star review on 9th January 2025

Anonymous

Anonymous // 01/01/2019

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“Really surprised with such a fast delivery. My 4 years old boxer just love PoppysPicnic ❤️ clean bowl every time. Will order again.”

Poppy's Picnic 5 star review on 3rd November 2022

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Posted 2 years ago

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Hi Marta & your beautiful Boxer Thank you for the wonderful 5* review and gorgeous pic. We are delighted to see that you are happy with our service. It's wonderful when we see clean bowls too! Much Kindness Debs and Poppy

Posted 2 years ago

“Very poor service two deliveries received completely defrosted and told to refreeze mince whihc is against food standards advice, I am then asked to return items which i can only assume will be sent to another poor pet”

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Posted 2 years ago

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Hi Jeanette It is a standard practice to ask for the items back so we can check the quality. We would never send out items that are returned. As soon as you return the order we will be able to refund for you. Much kindness to you and high five for feeding raw. Have a lovely day PAWS SUPPORT

Posted 2 years ago

“We recently started feeding our dog Barney Poppy's Picnic as he didn't seem to be enjoying the food we were giving him. We can not believe the difference at meal times! Before his breakfast would sit uneaten until tea time but now it's eaten at breakfast time. He polishes off each meal now. He enjoys his meals raw or cooked. His coat and mood have improved. We would not dream of feeding him anything else and wish we had found it sooner.”

Poppy's Picnic 5 star review on 30th October 2022

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Posted 2 years ago

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Hi Bryony & Barney Wow, this is such good news to hear! Thank you for your 5* review , we are glad Poppy's Picnic food has helped with so many factors including his new coat! We are so happy that you and Barney are happy. Much Kindness Debs and Poppy

Posted 2 years ago

“Both my dogs love Poppy’s Picnic 💕”

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Posted 2 years ago

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Hi Michelle Thank you for writing your kind review We are thrilled to see that both your dogs are enjoying Poppy's Picnic Much Kindness Debs and Poppy

Posted 2 years ago

“very fussy dog have really struggled with his food over the years, at last one he likes thank you”

Poppy's Picnic 5 star review on 29th October 2022

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Posted 2 years ago

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Hi Joan Many thanks for sharing this adorable pic. We are very happy that your fur baby is loving our food. Thank you for the wonderful 5* review too! Much Kindness Debs and Poppy

Posted 2 years ago

“Our three cats are loving the raw meat balls! Especially chicken and lamb ones. Portions are good sized and we have noticed a positive difference in their poo consistency. Thank you for quick delivery as well!”

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Posted 2 years ago

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Hi Anita Thank you for taking the time to share your wonderful comments with us! It's lovely to know that your three cats are loving the raw meat balls. We are delighted to see that you are seeing smaller, less smelly poo. too! Much Kindness Debs and Poppy

Posted 2 years ago

“Kevin, our fur baby adores his mighty mince raw food! I absolutely love the fantastic customer service I have received!”

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Posted 2 years ago

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Hello Kevin We are so chuffed to see that you are enjoying your Mighty Mince food! Thank you for the wonderful 5* review WOW! Much Kindness Debs and Poppy

Posted 2 years ago

“What can I say? This company has my full support as its commitment to quality of product, excellent customer service and wide selection of recipes has not waned since day dot! My two Mini Schnauzers give their wholehearted endorsement too!”

Poppy's Picnic 5 star review on 27th October 2022

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Posted 2 years ago

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Hi Adele Thank you for sharing this wonderful pic... We are always so grateful for your continued support. It's wonderful to see that your mini Schnauzers are enjoying our food. Thank you for sharing your thoughts and this wonderful 5* review. Much Kindness Debs and Poppy

Posted 2 years ago

“My cat loves it!”

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Posted 2 years ago

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Hi Lara We are delighted to see that your cat is loving our Purry Power! Thank you for sharing your thoughts and this wonderful 5* review. Much Kindness Debs and Poppy

Posted 2 years ago

“Maple loves her food - she would almost gulp it down. Also a veryyy healthy P**p!”

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Posted 2 years ago

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Hi Anonymous & Maple WOW! What a wonderful review - Thank you... We are thrilled to read this and so pleased Maple is enjoying our food. Much Kindness Debs and Poppy

Posted 2 years ago

“The best raw food iv tried easy to feed not sloppy messy”

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Posted 2 years ago

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Hi Lynda Thank you so much for this lovely 5* review. It's wonderful to see that your dog is enjoying our food and you love the quality Much Kindness Debs and Poppy

Posted 2 years ago

“Don’t buy if your dog is fussy! I brought this for my dog whose super fussy and she wouldn’t even touch it; I tried it cooked and raw and she just walked away from it each time. Another downside is there’s no option for a trial. The minimum you can order is 8 packs if you want delivery which isn’t helpful if you have a fussy dog and just want to try it. Such a waste.”

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Posted 2 years ago

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Hello Anonymous Thank you for your review. We are sorry to see that your fussy dog isn't enjoying our food. It can take more than a week to transition , even from a different raw brand, particularly if you have a fussy dog. The Rawplicity guide that you have is full of tips on how to transition and our Customer Care Team are always on hand to offer help. Our smallest order is 8 packs , due to the size of our specially Insulated boxes. We do have many stockists around the UK - You may find that you have one near you. Please let us know if we can help with the transition or you would like to speak to the team. Much Kindness Debs and Poppy

Posted 2 years ago

“Excellent quality food and excellent service with great communication.My two cats love the raw food and consumed in no time. Thanks”

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Posted 2 years ago

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Hi Michael We are absolutely delighted to see that your cats are enjoying our Purry Power. Thank you for sharing your thoughts and this wonderful 5* review Much Kindness Debs and Poppy

Posted 2 years ago

“Exceptional experience as always x”

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Posted 2 years ago

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Hi Helena Thank you for this wonderful 5* review. We are delighted to see that your experience shopping with us is an exceptional one! Much Kindness Debs and Poppy

Posted 2 years ago

“Great customer service, brilliant food.”

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Posted 2 years ago

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Hi Laura Thank you so much for this amazing 5* review We are delighted to see that you are happy with our food and customer service too Much Kindness Debs and Poppy

Posted 2 years ago

“Deborah was so helpful in answering all of my questions before I ordered, and our dog is loving the food since it has arrived. We wanted a raw dog food that met with FEDIAF requirements and Poppy's Picnic provides this so very happy all around.”

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Posted 2 years ago

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Hi Robyn Thank you for this amazing 5* review...We are so chuffed! We are thrilled to see that your dog is loving the food. Woof Woof! It's lovely of you to comment on our service too - We are always here to help and love talking to our customers! Much Kindness Debs and Poppy

Posted 2 years ago

“Delivered super easily & pup seems to really like it! Only small change I would make is sending some kind of advice on how much to feed.”

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Posted 2 years ago

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Hi Zach Thank you for this wonderful 5* review and sharing your experience. We are delighted to see that your pup is enjoying the food. Thank you for the feedback regarding a feeding guide. We feel that this would be a great idea too and put it on our agenda for 2023. In the meantime if I can help with anything else please let me know Much Kindness Debs and Poppy

Posted 2 years ago

“Excellent food, good range. If you want to feed raw but not keen on feeding bones the bone free options are great. Good customer service”

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Posted 2 years ago

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Hi Thank you for writing your kind review We are thrilled that you are happy with our range of food and customer service Much Kindness Debs and Poppy

Posted 2 years ago

“Best raw food company on the market Best customer service My dogs love the food they are happy healthy pooches lovely shinny coats lots of energy”

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Posted 2 years ago

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Hello Marie We are delighted to see that your dogs are enjoying their Poppys Picnic food and that you're satisfied with our customer service too It's always reassuring when you see the shiny healthy coats that the food is doing it's job! This review has made us all smile from ear to ear... thank you so much 5* WOW! Much Kindness Debs and Poppy

Posted 2 years ago

“6 months in and our boy is still loving his food, need to try him on the powerballs soon. Cannot fault any aspects of this company, delivery is always prompt, staff are always on hand for advice, and animals love the food!!!! Stars all round”

Poppy's Picnic 5 star review on 1st October 2022

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Posted 2 years ago

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Hi Paul and your beautiful boy - What an absolute cutie! Thank you for this wonderful review and your kind comments. We are delighted to see that the food is a hit! If we can help with anything else please let us know Much Kindness Debs and Poppy

Posted 2 years ago

Poppy's Picnic is rated 4.9 based on 2,104 reviews