Poppy's Picnic Reviews

Name: Poppy's Picnic
Address: Manor Farm, Melksham, Melksham
Rating: 4.85

4.9 Rating 2,080 Reviews

97 %

of reviewers recommend Poppy's Picnic

Company Reviews

Metrics

Info

4.9

Based on 2,080 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

1380716599

Email:

paws@poppyspicnic.co.uk

Location:

Manor Farm, Melksham
Melksham
SN12 7QT

Poppy's Picnic 5 star review on 11th November 2024

Anonymous

Anonymous // 01/01/2019

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“Packaging was all great, although I had to google whether the packaging was recyclable as it didn't have the usual symbol on it. Food had great texture when defrosted, and was easy to handle. Dogs loved it. The most expensive I have tried yet, I am currently ordering from all premium brands to try them all out, and so far apart from the cost, it is the best so far.”

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Posted 4 years ago

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Hello Rebecca Thank you for the lovely review. Packaging - we agree ,it isn't the best but this all about to change. We have been trialling a new sustainable fibre tray that will reduce our plastic use by over 90%. Not long now. We are pleased that - so far we are proving to be your brand of choice. Please let us know if we can help you further. Much kindness Debs and Poppy

Posted 4 years ago

“I have used Poppys Picnic for nearly 2 years having seen it accidentally on Dragons Den. My little dog was 14 and congenital knee problems starting to cause problems. She was also losing her fur but without a general anaesthetic the vet couldn’t be sure what the problem was. I declined the GA and ordered my first delivery from Poppys Picnic. Her fur started to grow back although not completely and the stiffness in her leg eased. She absolutely loves the food and woofs it down. I simply cannot recommend the product enough it really is fantastic. Yesterday Bonnie had her 16 birthday. If in doubt may I suggest you at least try it”

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Posted 4 years ago

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Hi Liz and Bonnie Happy Belated Birthday Bonnie - I hope you had a wonderful day! - woof from Poppy x We are all delighted to read that your fur is starting to grow back and your leg isn't quiet as stiff. That's all the natural goodness in our meals. This is really good news and we are thrilled for you. Take care and thank you for the lovely review and sharing your story. Much Kindness Debs and Poppy

Posted 4 years ago

“Jasper the puppy loves your raw food so much that I have just ordered more, and I ordered extra as I am now feeding your food to Gus the older boy too. I have stopped buying raw from a previous supplier as I noticed they seem to be putting grains and too many vegetables in it. My boys day a massive woof, wood and bowls are licked spotless clean, so much so, they look like they've just come out of the dishwasher.”

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Posted 4 years ago

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Hi Margaret, Jasper and Gus This is lovely to read. I'm so pleased that they are enjoying out food. Our meals are well balanced with 10% seasonal veg. A big woof to Jasper and Gus. Thank you for the lovely review. Much Kindness Debs and Poppy

Posted 4 years ago

“Olive absolutely loves her PP food, so much so that she now won't touch the food we bought from another brand! Delivery was swift, packaging great. We also like that the food does not smell.”

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Posted 4 years ago

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Hello Simon and Olive Thanks for the lovely review. Delighted to hear that Olive is loving our food. She certainly has a taste for fine dining, just like Poppy. Much kindness Debs and Poppy

Posted 4 years ago

“Prompt and efficient service, fast delivery but most importantly Hugo loves his raw food!!!! Hugo has never liked wet dog food so has been on a diet of dry food - we thought we would try him on raw food and he absolutely loves it, jumping and dancing around when the kids bring it out of the fridge!!!! He hasn’t had any trouble with his tummy adjusting to the food, would highly recommend.”

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Posted 4 years ago

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Hi Jess and Hugo Delighted to hear that Hugo is absolutely loving his new food. We are pleased that you like our service too! Woof to Hugo Much Kindness Debs and Poppy

Posted 4 years ago

“Fantastic company and fantastic products top class customer service to especially debs!”

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Posted 4 years ago

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Hello Sheryl and Harley Big massive thank you for this amazing review. We are so pleased you are enjoying our products...... and the service too! Much Kindness Debs and Poppy

Posted 4 years ago

“My young Irish Setter is thriving on Poppy,s raw his health is excellent and is coat great. Administration from purchasing to delivery 5 star never fails even during this difficult time. Cant recommend enough please try it if you are thinking of a change.”

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Posted 4 years ago

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Hi Mick and Flynn Once again a big thank you for this review. We are so so pleased that Flynn is enjoying our food. Woof Woof - Much Kindness Debs and Poppy

Posted 4 years ago

“When you have two totally spoilt toy poodles I was getting desperate as to what to give them for food as they did not like most things until I Came across Poppy’s Picnic Meatballs they love them. The online service is fantastic I would highly recommend everyone to give it a try You or your fur babies won’t be disappointed first class”

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Posted 4 years ago

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Hi Brenda Awww! thank you for this. It's lovely to have spoken with you on the phone and glad your two spoilt toy poodles are enjoying our food. We are so chuffed. Much kindness Debs and Poppy

Posted 4 years ago

“Absolutely amazing quality food. My working cocker spaniel absolutely loves it. Will definitely be reordering many more times”

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Posted 4 years ago

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Hi Belinda Wow! This is lovely to hear. Thanks so much and we are pleased that your working cocker spaniel is enjoying our food. Thanks for the review too! Debs and Poppy

Posted 4 years ago

“I have fed my dog Lula, raw food previously but always change back to kibble in summer as she is picky, sometimes eats, sometimes doesn’t and I don’t like leaving it down. I decided to google other Raw food. (I have tried 6 others) where I found Poppy’s Picnic. It was local, delivered and the composition looked fab.. I have never seen Lula so excited!! She wakes me for breakfast and pesters me for dinner ! So far all flavors are her favourites!! The real positive for a small dog breed (Yorkie) is that the packs are small and the pre pack meatballs are easy to measure smaller meals.. we are very happy customers. Thank you 🐶”

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Posted 4 years ago

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Hello Beccy and Lula So pleased that you found us and that our food is Lula's favourite. It's always a relief when they start to pester you for their dinner! Our meatballs are very popular the size is great for smaller breed dogs. Thank you for the lovely review. Much Kindness Debs and Poppy

Posted 4 years ago

“I cannot praise Poppy's Picnic too highly - my puppy is in excellent health, full of energy (too much sometimes!) and absolutely loves her food. Your delivery standards are unbeatable - thank you for your care. I hope you are all keeping safe at this strange time xx”

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Posted 4 years ago

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Hi Carole We are well thank you... hope you are keeping safe too! It was lovely of you to write this review. Thank You. So pleased that your puppy is starting to see the benefits of our yummy food. Take Care Debs and Poppy

Posted 4 years ago

“My Paw sons have just started on Poppy’s Picnic they love it Thank you”

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Posted 4 years ago

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Hi Eileen Thanks for the review. Delighted to read that your dogs are enjoying Poppy's Picnic. Much Kindness Debs and Poppy

Posted 4 years ago

“The packaging for delivery is good and neat. Delivery was very quick as well. And most importantly,my puppy absolutely loooove her raw food. We signed up for the SUBSCRIBE and SAVE, so we basically don't need to worry about it. I know exactly when the next patch is arriving as well. It's easy to store, easy to feed, easy everything. Love it!”

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Posted 4 years ago

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Hi Waimay This is lovely news. We are pleased that you are happy with everything. Yes - the subscribe and save is easy and very flexible as you can amend/change anything you need to. Thanks very much - we are so chuffed! Much Kindness Debs and Poppy

Posted 4 years ago

“It took my dog a few days to get use to the raw food bit she loves it now. We prefer the meatballs as they are easily divided into correct portions for our small dog. Communication from purchasing to delivery is excellent. The treats go down very well but are expensive so are definitely for a treat.”

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Posted 4 years ago

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Hi Wendy Thanks so much for the lovely 5* review. It means a lot to us. It's lovely to hear that your dog is now enjoying his raw food. It can sometimes take a few days to transition. We agree the meatballs are so simple and easy to use. Watch out for the treat offers we have from time to time. Its always a good time to purchase a few packs and stock up! Much Kindness Debs and Poppy

Posted 4 years ago

“What fantastic food my very fussy dog loves it and he’s having all the lovely veg and vitamins that he need x”

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Posted 4 years ago

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Hi Jennifer Thank you! We are pleased that your dog is enjoying our award winning food. It is packed with vitamins and botanicals to keep your dog healthy and fit. Much Kindness Debs and Poppy

Posted 4 years ago

“Really pleased with an exceptional service as always”

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Posted 4 years ago

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Hi Helena Thanks so much for the lovely review. Exceptional service is what we strive for as a company. It's important to us that our dogs love the food and customers are happy with the service. Much kindness Debs and Poppy

Posted 4 years ago

“Hi Pip really loves her food and looks forward to food time , looking forward to trying the meat balls , All very easy , Pip is a very healthy Pup with her natural raw food , and , is so well loved by us all”

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Posted 4 years ago

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Hi Jamie and Pip Delighted to read that you are loving our food. Yes - the meatballs are so quick and easy to use. Pip is a very lucky lady so much love and the best food! Thanks for the review. Debs and Poppy

Posted 4 years ago

“My pup is loving her raw food, service has been great, Deborah was really helpful. Willow says thanks 🐾”

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Posted 4 years ago

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Hi Victoria and Willow Thanks for the lovely review. We are so pleased that you are enjoying your food Willow. Much Kindness and woofs to Willow Debs and Poppy

Posted 4 years ago

“Great to know this food has been made with the health of the dog as the main consideration. She really enjoys it, and it does look like 'proper' meat, not 'mush' like some makes. Had a query on a delivery, and when I rang I got to speak to a lovely lady who sorted the problem, and was extremely friendly.”

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Posted 4 years ago

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Hi Shirley Welcome to Poppy's Picnic. We are so pleased that you are happy with our service and your dog is enjoying our wonderful food. Thank you for the review Debs and Poppy

Posted 4 years ago

“Excellent customer service, really helpful regarding changing monthly delivery slot. Always quick to answer any questions. Good quality food that our dog loves. Amazing well Done Team.”

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Posted 4 years ago

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Hello Jane Thank you for the amazing review We are so chuffed! It's lovely to hear that your dog is enjoying the food. Much Kindness Debs and Poppy

Posted 4 years ago

Poppy's Picnic is rated 4.9 based on 2,080 reviews