Poppy's Picnic Reviews

Name: Poppy's Picnic
Address: Manor Farm, Melksham, Melksham
Rating: 4.85

4.9 Rating 2,096 Reviews

97 %

of reviewers recommend Poppy's Picnic

Company Reviews

Metrics

Info

4.9

Based on 2,096 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

1380716599

Email:

paws@poppyspicnic.co.uk

Location:

Manor Farm, Melksham
Melksham
SN12 7QT

Poppy's Picnic 5 star review on 9th January 2025

Anonymous

Anonymous // 01/01/2019

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“I would prefer bigger boxes than 450g.”

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Posted 4 years ago

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Hi Lydia Thanks for the feedback, it's really appreciated . It's good to know to what our customers would prefer. A larger box/packet is something that we are hoping to explore in our next phase of growth. Much Kindness Debs and Poppy

Posted 4 years ago

“My puppy loved beef and lamb meatballs but not the chicken.. We will be ordering again to add to her meals”

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Posted 4 years ago

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Hello Kyoko and little puppy Thank you for letting us know. So pleased your puppy is loving our food - but not the chicken meatballs. It's worth trying them again at a later date. Thank you for the lovely review too! Much Kindness Debs and Poppy

Posted 4 years ago

“Very happy with the quality of this food. My miniature dachshund is incredibly fussy with his eating but on the whole he’s eaten most of his meals since giving him this. I would highly recommend the meatballs for smaller dogs for thawing the correct amounts. Thank you I will be ordering again.”

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Posted 4 years ago

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Hi Diane and your very fussy miniture dachshund Thanks you for the wonderful review and letting us know that your pup is enjoying his meals. Yes - the meatballs are brilliant for portioning and defrosting. So happy he's found something he enjoys! Much Kindness Debs and Poppy

Posted 4 years ago

“Absolutely thrilled with the meals for Milo. No waste and very simple to use. I could not be happier and I speak for Milo too, he loves it.”

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Posted 4 years ago

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Hi Kathleen and Milo We really appreciate this review and we are so happy that Milo is loving our food. This is amazing to hear. Much Kindness Debs and Poppy

Posted 4 years ago

“Great service with excellent quality of food .”

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Posted 4 years ago

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Hello Caroline Thanks so much for letting us know. This makes all very happy that you feel our customer service is of a high standard. Much Kindness Debs and Poppy

Posted 4 years ago

“Amazing Millie absolutely loves it xx”

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Posted 4 years ago

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Hi Katrina and Millie Many thanks and much love for sparing a few minutes and letting us know Millie is loving her food. Much Kindness Debs and Poppy

Posted 4 years ago

“We've had our beautiful Lola cockapoo for 6 days now and she's eaten every morsel of the follow on paste and has today started her Turkey food. She's so excited when she hears the knives chink and we're having to use puzzle bowls to slow her down. Really impressed so far and have reccommended it to a friend who gets her cavapoo next thursday”

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Posted 4 years ago

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Hi Simon and Lola Oh WOW - This is incredible. Thanks so much for letting us know. We really appreciate this review. Happy eating for Lola! Much Kindness Debs and poppy

Posted 4 years ago

“Rudie (a 6 month old mini schnauzer) loves all mince flavours! Also he no longer has wind and his breath doesn’t smell, his poo has improved too having previously been not always solid. Really happy we made the change 😊👍🏻”

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Posted 4 years ago

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Hello Mark and Rudie Thank you for this wonderful review. Gosh. This is amazing to hear. We love non smelly little poo's! Much Kindness Debs and Poppy

Posted 4 years ago

“Very fast delivery and ideal packaging”

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Posted 4 years ago

“My pooch absolutely loves her new food - always an empty bowl now 😊”

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Posted 4 years ago

“First try with raw - excellent will order again”

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Posted 4 years ago

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Hi Janet This is lovely to hear - your first time with raw. Many thanks for the review Much Kindness Debs and Poppy

Posted 4 years ago

“My dogs really liked it. Quick delivery and good quality.”

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Posted 4 years ago

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Hello Wendy Thanks so much for taking the time to write this lovely review and sharing your thoughts to others. Much Kindness Debs and Poppy

Posted 4 years ago

“Fabulous customer service, I have been so impressed from my first phone call. The food is awesome too, Nellie loves it, and we had no problems transitioning her to it. She’s happy, healthy and is loving it. So glad we made the decision to move to Poppy’s Picnic.”

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Posted 4 years ago

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Hi Helen and beautiful little Nellie So pleased that Nellie is loving our food and that you had no transitioning problems, that's awesome! Thanks for the lovely review too! Much Kindness Debs and Poppy

Posted 4 years ago

“Was very impressed with the customer service I received over the phone .......Great value for money & very happy dogs ☺”

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Posted 4 years ago

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Hi Kerry Thanks for the amazing 5* review. It's lovely to know that your dogs are enjoying our food and you have lots of waggy tails. Much Kindness Debs and Poppy

Posted 4 years ago

“I need more on Wednesday”

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Posted 4 years ago

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Hi Nikki Thanks for the order. Hope your dog is still wagging his tail! Much Kindness Debs and Poppy

Posted 4 years ago

“4 years old and this if the first food she had ate for more than a week without turning her nose up at it.. in fact she is actually excited about dinner time. Can t recommend this enough. Everything so simple.. thank you Poppy’s picnic 🐾”

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Posted 4 years ago

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Hi Sharron What perfect news! This is so lovely to hear and pleased that you have now found a food that your lovely girl enjoys eating Thanks for the lovely 5* review. We are chuffed! Much Kindness Debs and Poppy

Posted 4 years ago

“My 6 month old dachshund absolutely loves Poppy’s picnic after trying many other brands. It makes me very happy to know that my puppy is getting all the necessary vitamins and minerals. Can’t recommend it more.”

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Posted 4 years ago

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Hi Anastasia Delighted to hear that your puppy dachshund is loving their food. All the lovely botanicals in our food will provide all the goodness your pup needs. Thanks for the lovely review Much Kindness Debs and Poppy

Posted 4 years ago

“Brilliant, prompt delivery. And my border terrier loves it! He's 9 years old and has suffered with tummy problems from birth, it's so lovely to see him enjoying his food again, he's happier, he's playing, and he doesn't smell anymore! Will definitely continue to order from you. Thankyou x”

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Posted 4 years ago

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Hi Jacqueline and your lovely border terrier It's lovely to hear that your dog is enjoying his food again and his wellbeing is happier We know what you mean about the smell! No smelly poo's with raw. Thank you for the review Much Kindness and woofs Debs and Poppy

Posted 4 years ago

“Since going from tinned dog food. Our Poppy really lives this raw meat diet, also she has raw veg(such as carrot, peppers, broccoli and french beans mixed with her food. I wouldn’t look back to the tinned food. I highly recommend this excellent company Poppy’s Picnic.”

Poppy's Picnic 5 star review on 20th August 2020

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Posted 4 years ago

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Hello Chris and beautiful Poppy WOW! High praise for us indeed. Thanks for taking the time to send us this lovely pic and write a lovely review. Much Kindness and woofs Debs and Poppy

Posted 4 years ago

“Poppys Picnic makes feeding raw simple with good quality completes with a variety of proteins plus a good choice of treats to keep your pooch happy and healthy. The delivery Service is excellent plus their customer service Is friendly and very helpful. Keep the pawsome service going Poppys Picnic!”

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Posted 4 years ago

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Awww Elaine ! Thank you for this lovely review So pleased to hear that your pooch is loving our food and you love our service Much Kindness and woofs Debs and Poppy

Posted 4 years ago

Poppy's Picnic is rated 4.9 based on 2,096 reviews