Poppy's Picnic Reviews

Name: Poppy's Picnic
Address: Manor Farm, Melksham, Melksham
Rating: 4.85

4.9 Rating 2,080 Reviews

97 %

of reviewers recommend Poppy's Picnic

Company Reviews

Metrics

Info

4.9

Based on 2,080 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Phone:

1380716599

Email:

paws@poppyspicnic.co.uk

Location:

Manor Farm, Melksham
Melksham
SN12 7QT

Poppy's Picnic 5 star review on 11th November 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabulous customer service, great product and most importantly my pup loves it !”

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Posted 3 years ago

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Hi Marie This is a fab review.... thank you-5* WOW! Its wonderful to hear that your pup is enjoying their Poppy's Picnic Thank you for the lovely feedback on our customer service too -we're always here to help Much Kindness Debs and Poppy

Posted 3 years ago

“Delivery and presentation excellent. However, unfortunately my dogs wouldn’t eat it.”

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Posted 3 years ago

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Hello Jacqui Thank you for the review..... sorry to see that your dog didn't enjoy our food Our customer care team are always available to help with any guidance needed and feeding tips. The transition to raw , and or getting use to a different recipe can take time. If you would like to speak to me , please message in and let me know Much Kindness Debs and Poppy

Posted 3 years ago

“We have never seen our young pup get so excited for his food until we tried him with Poppy's picnic! With a few early gastro issues, we didn't think changing his diet would be best until one day we gave him a small sample of Poppy's picnic meals....that was the start of something amazing! Our pup is now super excited for meal times and cries for it to be put down for him as soon as possible (we just can't move quick enough for his liking!!). Best decision we ever made was making the switch and so simple. Thanks Poppy! :)”

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Posted 3 years ago

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Hello Kiran Thank you so much for this lovely review We're over the moon to hear how much your dog is enjoying Poppy's Picnic . We do believe a fresh food diet is the healthiest option for our four-legged friends. Much Kindness Debs and Poppy

Posted 3 years ago

“I was sceptical in feeding raw but I am really happy I did the switch as my dog loves poppy picnic and think he will benefit from the bone in the raw.”

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Posted 3 years ago

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Hello Liesle Thanks so much for this wonderful 5* review It's great to see that your dog is already getting the benefits of eating Poppy's Picnic Much Kindness Debs and Poppy

Posted 3 years ago

“My dog loves this food and so do I. No more itching and gnawing. A happy contented dog.”

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Posted 3 years ago

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Hi Nicky Thank you for this wonderful 5* review -we're delighted to see that your dog is loving our food. All those natural and fresh ingredients do help with itchy and gnawing skin Much Kindness Debs and Poppy

Posted 3 years ago

“Dog turned his nose up to it”

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Posted 3 years ago

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Hi Christopher Thank you for sharing your thoughts We reach out to our customers with a follow up call and email message asking how you are getting along with feeding Poppy's Picnic. Had we been aware that your dog wasn't enjoying our food, the customer care team would have been happy to assist. If you would like us to help and assist you with transitioning, please let us know Much Kindness Debs and Poppy

Posted 3 years ago

“Since setting up a monthly plan for Douglas it’s a weight off my mind, it arrives each month, would highly recommend these guys!”

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Posted 3 years ago

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Hello Nat & Douglas This is such a lovely review.... thank you for taking the time to write It's so lovely to see that Douglas is enjoying his Poppy's Picnic and you are find the ease of our subscription useful We're always on the end of a phone or message, if you need help Much Kindness Debs and Poppy

Posted 3 years ago

“Bought wild boar super mince was perfect for my dog as no bone and she certainly enjoyed it clean bowl which is good as she’s a picky eater”

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Posted 3 years ago

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Hi Bev Thank you for this 5* review We're delighted to see that your dog is enjoying our Wild Boar Mighty Mince.... we love hearing about lots of clean bowls! Much Kindness Debs and Poppy

Posted 3 years ago

“I have a very fussy 3 year old Shih Tzu Baxter who wouldn’t eat any dried food at all. I must have tried every brand under the sun and was pulling my hair out with desperation, when someone mentioned to me about raw feeding him and I came across your company whilst researching it. I’m now in the middle of a trial pack with 8 packs of mince and power balls and I’ve never seen a dog so desperate to eat, so I think we’re finally onto a winner! Thank you so much Poppy’s Picnic, I will be ordering again when we’re near the end of the trial pack. Success at last! Will not go back to dried dog food at all now! Thank you. 😁”

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Posted 3 years ago

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Hi Samantha & Baxter Thank you for this wonderful 5 * review This is amazing news Samantha - We're delighted to see that Baxter is enjoying his Poppy's Picnic , long it may continue! If we can help you in any way with your next order, please let us know Much Kindness Debs and Poppy

Posted 3 years ago

“It is early days as Percy has only had around four raw meals. We have gone from refusal to ok I will give it a go then.”

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Posted 3 years ago

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Hello Sue & Percy So pleased to see that Percy is starting to enjoy his meals The transition can take a little while. If you would like any help or assistance, please let us know Much Kindness Debs and Poppy

Posted 3 years ago

“Ziggy my 9 month mini schnauzer loved it, all the food is great, but I particularly like the meatballs. Very easy to use, especially if your new to raw feeding. They are easily transported, for example when visiting family, friends, if Ziggy stays at a friends over night. You can just grab a few trays. The food comes prepared as balls and in a tray, so even the squeamish can tip them onto a plate. Highly recommend, I will be buying Poppy’s picnic again.”

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Posted 3 years ago

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Hi Michelle & Ziggy It's wonderful to see that Ziggy is loving his Power Balls, they are so versatile in use too! Thank you for this lovely 5* review Much Kindness Debs and Poppy

Posted 3 years ago

“Good quality, easy to order, consistent in availability, some good treats to choose from, prompt delivery, great service overall.”

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Posted 3 years ago

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Hi Sami This is a fab review, thank you so much! So pleased to read that your dog is enjoying our food Much Kindness Debs and Poppy

Posted 3 years ago

“Dogs love the food - I love the compostable packaging - your advise on adding butternut squash to the food if their poo gets too hard has worked brilliantly - your customer service has been the best I have ever encountered”

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Posted 3 years ago

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Hello Emma Thank you for this wonderful review, we're glad that your dog has been enjoying our food It's lovely to see that you are happy with our service too! Much Kindness Debs and Poppy

Posted 3 years ago

“Simply the most enjoyable meals our Spaniel has had. He wouldn’t appreciate any change of diet, he loves Poppy’s Picnic meatballs and Sprinkles.”

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Posted 3 years ago

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Hello CJ Payne Thank you for this great 5* review, we truly appreciate you taking the time to write this It's great to read that your dog is loving his Poppy's Picnic Much Kindness Debs and Poppy

Posted 3 years ago

“My fingers are crossed that finally there is a product out there with all the vitamins and nutrients that my pooch can tolerate. She has had so many elimination trials we are hoping the wild boar is the answer. She seems to really enjoy the flavour and has so far had the meatballs cooked we are going to try the mince next. So far we have not had a reaction as it seems to be a fantastic product packaged very well. The customer service has been brilliant.”

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Posted 3 years ago

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Hi Amber This is a lovely review..... thank you We hope your pup enjoys our food raw too! Let us know if we can help you in any way - glad you love the customer service too Much Kindness Debs and Poppy

Posted 3 years ago

“Well packaged, high quality, doesn't smell like its competitors. My dog loves it and it loves him - no stinky smells!”

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Posted 3 years ago

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Hi Anonymous This is a lovely review..... thank you! We're so pleased to see that your dog is loving his Poppy's Picnic Much Kindness Debs and Poppy

Posted 3 years ago

“We wanted to go back to basics and providence dog with a more natural diet. A few days later on the Poppy’s Picnic raw meals, we began to see the benefits. Our dog quickly became more energetic, less bloated and her poo shrunk in size (less smelly too)! We believe this is because most of the meat, offal and animal fat are almost completely digested on a raw food diet. We’re lucky as Poppy’s Picnic also throw in vegetables into their raw food mixtures to ensure our dog has a healthy, balanced diet. Our dog has been eating raw food since about 15 weeks and we haven’t looked back since.”

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Posted 3 years ago

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Hello Waimay Thank you so much for this lovely 5* review We're delighted to see that your pup is enjoying our food and benefiting from all our fresh ingredients. Much Kindness Debs and Poppy

Posted 3 years ago

“Easy to use website, smooth delivery. Great product.”

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Posted 3 years ago

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Hi Sara Thank you for the lovely 5* review So pleased to hear that you are pleased with our food and services Much Kindness Debs and Poppy

Posted 3 years ago

“My Yorkie was a fussy eater but she loves her Poppy’s picnic food. It has made a real difference to her weight, her fur, her smell and her poop! I definitely believe I am giving her the best dog food available.”

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Posted 3 years ago

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Dear Angie Thank you so much for taking time out of your day to write this wonderful review! Here's to healthy, happy dogs So pleased your Yorkie is enjoying her Poppy's Picnic Please let us know if we can help with anything else in the future Much Kindness Debs and Poppy

Posted 3 years ago

“Lola has so many allergies and is a very fussy eater. I’ve never fed her raw food before but because she’s limited to venison, duck and boar I did a bit of research and raw was really the only option. I searched for suppliers and Poppy’s picnic stood out because of the cute name! I ordered the trial pack and I’m so glad I did! Lola wolves down every meal and she absolutely loves the super sprinkles which I put on top! Too early to see if it helps her allergies but I’m so happy she’s enjoying her meals now!”

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Posted 3 years ago

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Hello Lola's parent This is a lovely review to read... we're delighted to see that you have finally found a food that Lola enjoys. Thank you for sharing your wonderful news and the 5* review Much Kindness Debs and Poppy

Posted 3 years ago

Poppy's Picnic is rated 4.9 based on 2,080 reviews