Poshmark Reviews

Name: Poshmark
Rating: 1.45

1.5 Rating 145 Reviews

10 %

of reviewers recommend Poshmark

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Metrics

1.5

Based on 145 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 61%
Accurate And Undamaged Orders	Greater than 60%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Returns Process	Could Be Better

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Poshmark 1 star review on 13th December 2024

Bj Keew

Phyllis Greene

Anonymous

Anonymous // 01/01/2019

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“I don't have none of my items on my store I need my items put on my store I need access to my store immediately it's been 4 months I've been trying for months to do this with y'all and nobody seems to can get nobody cuz there's no telephone worse service I've ever had it's ridiculous email after email after email but then you tell me what the next email you send me or send me screenshots I send that I'll send me another screenshot Make up your mind and what you need off but you can't turn it on for me now”

Helpful Report

Posted 3 months ago

“If somebody buys something from you, they have three days to decide on the item before Poshmark releases the funds. If in those three days they damage it, they can now write a complaint about the item. You can argue it, but Poshmark will take the buyers side and they will refund the buyers money and you get stuck with no money and damage merchandise!”

Helpful Report

Posted 3 months ago

“Terrible service don't use them . first time purchasing something should have read reviews , take your money ok , shipping # don't have one they give whoever sales it to you 7 days to mail it (shipping # within 7days), i tried to get hold of the seller no response , so i cancel , told the credit card company stop payment normally they ask a few questions , did i try contacting the people yes it's poshmark cancel the payment right away so they have a bad name , poshmark contact me today 9 day's after the order saying it's to late already been shipped , 4hr's later sitting in my mail box came from green bay WI i'm in Florida tracked the shipping # 9 day's ago they had it , so i got all fired up over this total total BS”

Helpful Report

Posted 3 months ago

“Not trustworthy. They will say that an item is eligible for return but when you try to return it they deny it and there is no recourse.”

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Posted 3 months ago

“DO NOT USE POSHMARK!!! I ordered a decorative bottle for $40. It was shipped loosely in a big box and broken on arrival. Nothing saying fragile on box. They have had a horrible attitude and won’t work with me at all. I will NEVER USE THEM AGAIN AND BELIEVE ME YOU SHOULDNT EITHER.”

Poshmark 1 star review on 4th September 2024

Helpful Report

Posted 3 months ago

“I order a designer purse. Total fake! Never trust this site. Figured it out but took me 2 weeks and now, no return , out all my money !”

Helpful Report

Posted 3 months ago

“I was over charged at checkout. The seller counter offered me a price that I excepted. I was charged rhe original price when I paid. It's such a hassle to get any help. Nobody is available for 24 hours. Customer service sucks and I wont buy anything anymore 😕”

Helpful Report

Posted 3 months ago

“Bought a pair Rag & Bone shoes on Poshmark, they arrived dirty & damaged. I wanted to return them to the seller for a refund and Poshmark declined request. Just nasty!”

Poshmark 1 star review on 30th August 2024

Helpful Report

Posted 3 months ago

“We have been attempting to fix an application error for 3 days now, we keep getting the typical copy and paste message asking us to wait 24 hours, the problem is it's been an additional 48 hours and our account is still locked with no access to input our information. With a simple google search you may view that many many sellers are experiencing this same issue! We have $600 worth of items to ship but we are unable to generate shipping labels, because your platform will not allow us to input our information. This has been one of the worst selling experiences I have ever had, this has been the worst customer service I have received from an application being a top rated seller. We simply need to input our tax information to proceed with business, but there is a problem with the application not allowing us to input, day after day it says ( Please try again in 24 hours ). At this point Issuing refunds and closing our account with Poshmark seems like the easiest option , as we can see based on customer service, there will be NO HELP, just a copy and Paste email response asking you to wait 24 hours. ( The application says that ) we don't need an email to tell us to do the same thing the application says? What is customer service for? Thanks for Nothing! Amanda”

Helpful Report

Posted 3 months ago

“I am going today to buy a Ikea "Lack" side table in white. I googled to see how much, I know they are very cheap. One Poshmark it is selling for $50 and they LIE THROUGH THEIR TEETH AND SAY that $50 is the normal price. NO, YOU LIARS, THEY ARE BRAND NEW AT IKEA OR ONLINE FROM IKEA FOR $12.99 or somet$9.99. Another scummy thing about Poshmark is that they delete the majority of negative ads, so that they show 4-5 star average. In review sites not controlled by Poshmark, where people can be honest and still be posted, their average is 1-2 stars. You can always tell a really, really bad company this way. It means they put all their effort into faking good reviews instead of treating customers and vendors fairly.”

Helpful Report

Posted 3 months ago

“Ordered Aerosole shoes that had a hard rubber sole stiff as a board, no bend or give , not described as such. No size marked inside the shoe. Numerical size 9 on bottom of shoe but no width. Listed as size 9 M but nothing on the shoe shows a width. I wear a M width. The shoe was a Wide width as I walked right out of them. Sole of shoe was hard rubber, no bend or give. . Poshmark would not let me return them.”

Helpful Report

Posted 3 months ago

“Ordered 2 pairs of shoes from different sellers. One canvas pair ran a sz smaller than stated. Sole was worn down. Must have been washed and dried and shrunk. The other pair had a rubber sole in better shape, but hard as a rock. Shoe had no give or bend to it at all. Like trying to walk on a wooden ski. There was no size or width inside the shoe. On the soul, it simply gave the number, but no width. When I tried to take a step, my foot just came up out of the shoe it was so wide. Poshmark refused to let me return either pair total cost for both was almost $50 not cheap. Tried to attach 4 photos for one shoe and 3 for the other but got msg saying you could not upload one of my files, no pics show. Says contact support. How and where do I do that?”

Helpful Report

Posted 3 months ago

“Horrible costumer service. All the trouble I went through could have been prevented if poshmark really cared and would respond to emails in a timely manner, not a day later. Now I can't even delete the account cause they make it impossible to do so. Buyers/sellers BEWARE!!!”

Helpful Report

Posted 3 months ago

“Info notifications at 10 pm on my cellphone Repeatedly hit unsubscribe since August 6th But so far they haven’t stopped I had to take the posh app off the cell phone to stop”

Helpful Report

Posted 3 months ago

“I've been trying to contact Poshmark Support Center for the past whole week and i keep getting the same message you will contact me in 24 hrs. and it's the same thing over and over, what type of support center is this, terrible service, very unprofessional, lack of response, no consideration whatsoever. I see LOTS! of COMPLAINTS! on facebook and now i see why, Very BAD!!! business. Why do i need a recipt for authenticity of a cheap peice of jewelry i listed, i don't understand, never heard of anything like this, what kind of crab is that? I see a lot COMPLAINTS! on Facebook and now i see why, very BAD!!! business. Some comments i saw on Facebook suggest the company is racest.”

Helpful Report

Posted 3 months ago

“Poshmark is now asking for social security information to send a 1099 tax form on used items I've already paid taxes on. Really! They already charge like 20% of what I make because they think they are professional and market your items ok whatever. So I suggest if you are selling used items switch to Facebook Market or Mercari. I'm sure Poshmark will loose most of its cliental with this request. Companies always have to up their so called game thinking it's the best choice however, this was a horrible move on a bad corporate idea. If poshmark is even that big.”

Helpful Report

Posted 3 months ago

“What a hassle! I will sell my things somewhere else!”

Helpful Report

Posted 3 months ago

“The first item I bought on Poshmark was a size other than what was advertised. Poshmark gave the the run-around and refused my return request. I would recommend a different retail site with industry standard return rules and better customer service.”

Helpful Report

Posted 4 months ago

“BUYER BEWARE . I purchased a tote that was advertised as a Ruby pink, but what I received was a pastel pink tote. The only qualification for returns is if item does not appear as advertised, And they denied my ability to return the item. I asked for a return immediately upon receipt of the item, and it took a couple weeks for them to even make a determination. They have a bad return policy and bad customer service. I would not recommend Poshmark to anyone!”

Helpful Report

Posted 4 months ago

“I enjoy Poshmark. I have been using it for several years now. It has always been easy to navigate and resolve issues, However, now that they do the live auctions, you cannot cancel accidental purchases. My son was playing a game on my phone when he swiped away a notification. I got a congratulations on your purchase. 😞 I have sent an email and hopefully this will be resolved. If so, I will update my review.”

Helpful Report

Posted 4 months ago

Poshmark is rated 1.5 based on 145 reviews