PostBoxShop.com Reviews

Name: PostBoxShop.com
Address: PostboxShop Ltd Unit 12, Kingsnorth Ind. Est, Ashford, Kent
Rating: 3.94

3.9 Rating 377 Reviews

74 %

of reviewers recommend PostBoxShop.com

3.9

Based on 377 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email

About PostBoxShop.com:

Post box Shop will only source their products from reliable manufacturers in the UK and Europe where we can guarantee that only the finest materials are used. We will not import and supply the inferior goods from the Far East that are readily available in today’s market on other websites and retail outlets.

You can be assured that you only receive products of the finest quality. Most of our products comply to BS EN:13724 AND Secured By Design New Homes Guide 2014.

Post box Shop can cater for all styles and tastes whether you require a traditional or modern post box, we will have the solution.

Our range includes

Freestanding letterboxes
Surface mounted mailboxes
Recessed postboxes
Through the wall post boxes
Rear access post boxes
Mail chutes
Anti-Arson letter boxes
Fire rated post boxes
Post boxes for gates and railings
Secured by Design Letterboxes
Bespoke boxes
We carry stocks and can normally supply within five working days.

Our range of post boxes is constantly changing to meet the publics needs and demands to ensure that Post box Shop remain the No 1 supplier of post and mail boxes in the UK.

As well as our extensive range of individual boxes we can supply post boxes for commercial buildings and apartment blocks.

Visit Website

Phone:

01233 229297

Email:

info@postboxshop.com

Location:

PostboxShop Ltd Unit 12, Kingsnorth Ind. Est, Ashford
Kent
TN23 6LL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are very happy with our Post box. Big enough for small packages and letters. Easy to put up. Quality good. Would definitely recommend.”

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Posted 4 years ago

“Post box we bought is great quality and we got some really good service with questions before and after placing my order.”

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Posted 4 years ago

Thank you Esther for your positive feedback. We are glad to have fulfilled your expectations!

Posted 4 years ago

“Great size, little bit fiddly to secure the top screws to the wall whilst holding up the post flap.”

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Posted 4 years ago

“Excellent very helpful great staff good product George”

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Posted 4 years ago

Thank you George. Glad to hear you are happy with your purchase and our friendly staff. We are always happy to help!

Posted 4 years ago

“The service was very prompt and I like the product very much.I would recommend the company.”

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Posted 4 years ago

“Fast delivery, good prices, thank you”

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Posted 4 years ago

Thank you for your purchase and positive feedback.

Posted 4 years ago

“Efficient service , no issues .”

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Posted 4 years ago

“All good no probs”

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Posted 4 years ago

“Excellent service and when the product arrived, the quality was superb! Highly recommended indeed.”

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Posted 4 years ago

“Excellent service & post box quality”

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Posted 4 years ago

“Excellent service from Postboxshop - whilst we were sent a box in the wrong colour, the team were very quick to rectify the error and send a new box in the right colour at their own cost! Good recovery!”

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Posted 4 years ago

“I ordered a post box weeks ago. Advised online and on the phone that the item was in stock and it would be dispatched within two weeks. Still not received order and now being told they don't know when I will receive the order or when it will be in stock!”

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Posted 4 years ago

In order to help you with your enquiry, it would be more helpful to give us your name rather than staying anonymous. We always try to give update to ongoing orders, but most manufacturers have been disrupted by the pandemic and try to catch up with backlogs. Most client understand and are supportive in these difficult times. If you are not happy with service and delay, we offer full refund without conditions.

Posted 4 years ago

“Ordered post box weeks ago. Advised online when I purchased it that it was in stock and spoke to someone on the phone who confirmed this and advised it would be dispatched in around two weeks. Still not received the post box & now being told they don't even know when I am likely to receive it”

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Posted 4 years ago

“NOT RECEIVED POST BOX”

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Posted 4 years ago

We already informed someone in your company that your order was despatched! It was done before you posted this review! Your order was made and sent within the time specified. Disappointed to see this one star review

Posted 4 years ago

“Website easy to manage, ordering straight forward, and delivery on time. Product is exeactly what I ordered. Free postage, whats not to like”

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Posted 4 years ago

“Original order arrived damaged. Very pleasant lady, Tia, arranged replacement and pick-up of original. Great! No pick up. Man got in touch and told me 'dispose of it'. Huge box! Both of us disabled and live in upstairs flat. Ridiculous way to spoil a good impression.”

Helpful Report

Posted 4 years ago

Dear Antony We are disappointed that you leave us with a one start review, when we sent to you a brand new box to replace the damaged one. We apologise that the box was not arranged to be picked as agreed. It should have been done. If still on the premises, we will pick it up for you. We politely ask you if you could dispose of it, saving us the expense of picking up a box that will be binned on arrival. Maybe the person who installed this huge box could have dispose of it for you. We will wait for your instructions

Posted 4 years ago

“I found the perfect DAD shark post box with this company, I telephoned to find out how long delivery would take, I was told 3-4 working days. I placed my order, was emailed to check the colour I wanted, deliver was made within 3 days. The box is great and the service excellent. Just hope the postman doesn't lose his fingers!”

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Posted 4 years ago

Thank you Carolyn for your comment. We are happy to hear you are happy with both the product and our service. Have a great day

Posted 4 years ago

“Had this post box up for about a week. It replaced an old wooden one we had. This is so much better really pleased with this. The green colour is lovely too. This was exactly what I was looking for.”

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Posted 4 years ago

“So how I bought it from another company.”

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Posted 4 years ago

Because the manufacturer is now able to supply theses boxes after having been closed for weeks due to COVID19. These boxes are also available from us now.

Posted 4 years ago

“We still have not received the product. Order placed on 30th April 2020. Delivery has not been done yet, can we we please have update on this. No one called us to confirm they are coming to deliver”

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Posted 4 years ago

Mr Khan We are very disappointed to see a one STAR review from you as we tried to contact you two weeks ago to inform you that the goods were ready for despatch. Nobody answered the phone number provided. Your order was ready quicker than anticipated as well! We will wait for your instructions.

Posted 4 years ago

PostBoxShop.com is rated 3.9 based on 377 reviews