PostBoxShop.com Reviews

Name: PostBoxShop.com
Address: PostboxShop Ltd Unit 12, Kingsnorth Ind. Est, Ashford, Kent
Rating: 3.94

3.9 Rating 377 Reviews

74 %

of reviewers recommend PostBoxShop.com

3.9

Based on 377 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email

About PostBoxShop.com:

Post box Shop will only source their products from reliable manufacturers in the UK and Europe where we can guarantee that only the finest materials are used. We will not import and supply the inferior goods from the Far East that are readily available in today’s market on other websites and retail outlets.

You can be assured that you only receive products of the finest quality. Most of our products comply to BS EN:13724 AND Secured By Design New Homes Guide 2014.

Post box Shop can cater for all styles and tastes whether you require a traditional or modern post box, we will have the solution.

Our range includes

Freestanding letterboxes
Surface mounted mailboxes
Recessed postboxes
Through the wall post boxes
Rear access post boxes
Mail chutes
Anti-Arson letter boxes
Fire rated post boxes
Post boxes for gates and railings
Secured by Design Letterboxes
Bespoke boxes
We carry stocks and can normally supply within five working days.

Our range of post boxes is constantly changing to meet the publics needs and demands to ensure that Post box Shop remain the No 1 supplier of post and mail boxes in the UK.

As well as our extensive range of individual boxes we can supply post boxes for commercial buildings and apartment blocks.

Visit Website

Phone:

01233 229297

Email:

info@postboxshop.com

Location:

PostboxShop Ltd Unit 12, Kingsnorth Ind. Est, Ashford
Kent
TN23 6LL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“6 weeks nearly since i placed my order and the money was taken out of my account. Was advised the order would be with me shortly. That was 2 weeks ago. I have lost faith that i will ever receive my item.”

Helpful Report

Posted 5 years ago

Mr Griffiths, It is the first time we hear about this delay! As far as we are concerned, courier picked the order up, and we never have been made aware of an issue. We will contact the courier now and will keep you updated. Your order WILL BE delivered. So sorry for the inconvenience. Kind regards

Posted 5 years ago

Mr Griffiths, As suspected, the delivery company DPD has lost the parcel but never informed us. We have arranged for for a new postbox to be sent today for delivery before the end of the week. Sorry for the inconvenience. We have no doubt you will be happy with your purchase despite the mistake form others reflecting badly on us. Best regards

Posted 5 years ago

“The service was slow and the product was so badly packed and handled that it arrived too damaged to be accepted.”

Helpful Report

Posted 5 years ago

We are sorry that goods took a bit longer than expected to reach you. As it arrived damaged, we have agreed for a replacement free of charge. Regards

Posted 5 years ago

“Placed an order on the 5th June. No comms from merchant so chased on the 12th and was assured delivery would be within 4 days. Still not delivered and have chased again but no response. For the item i have ordered i think it is supplied direct from the manufacturer but this isn't clearly stated when ordering. Payment has also been taken for the item which seems a bit unfair.”

Helpful Report

Posted 5 years ago

Good morning David, As mentioned in your message, all our goods are supplied from manufacturers we have special terms with. Sometimes their stock level is running very low and it takes them a bit longer to dispatch orders we place with them. Rest assured you order is dealt with and you mailbox will be with you shortly. We apologise for the longer delay than usual. Regards

Posted 5 years ago

“Difficult to review. Received your order confirmation on 5th June - yet nothing has arrived here. Today's date being the 12th June.”

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Posted 5 years ago

“Great product at competitive price.”

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Posted 5 years ago

“Good service, prompt delivery and item is as desired”

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Posted 5 years ago

“Hi there The post box is great, hard to say anything other than it is great for purpose. The only thing is there was no packaging to protect the box, so when I opened it with a knife, it scored the top of the box! Great.”

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Posted 5 years ago

“order placed on 2nd May and not yet received”

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Posted 5 years ago

“Not received it yet”

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Posted 5 years ago

“Called up with a small problem about my postbox and it was dealt with very professionally and quickly. Left me feeling like a valuable customer even though it’s the first time I have used this company. Well done to the gentleman who dealt with my issue.”

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Posted 5 years ago

“The item has not been delivered and I have been unable to contact PostBoxShop.com by either telephone or email . I would like an update on my order #27761”

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Posted 5 years ago

“I ordered a Post Box weeks ago. Paid in full and was then asked to write a review. I am still waiting for this post box and various excuses have been given, e.g. it got lost on the way here, a problem with the manufacturer etc. Despite me emailing many times, I get no response, and I have telephoned and it is either on answering machine which I have left messages on, or you get through but endless excuses or they say they will call back and don't. DO NOT BUY FROM THIS COMPANY”

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Posted 5 years ago

“The post box was easy to install and looks like it will serve its purpose.”

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Posted 5 years ago

“Product advertised as good quality and weather proof however it was quite flimsy and rattly so no idea how its going to be weatherproof. Will be looking about for a better quality item elsewhere”

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Posted 5 years ago

“No fixings. No documents. Left a voicemail with postbox day of delivery. No one has returned my call!”

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Posted 5 years ago

“Delivery was swift and the post box is ok, though rather over priced as nothing special. And not as sturdy as expected. No fixings or instructions included.”

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Posted 5 years ago

“not possible to review as nothing has arrived yet and no information - just order dprocessing”

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Posted 5 years ago

“A better picture of the letter inlet would have been good.”

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Posted 5 years ago

“Came quick, just what we wanted and no trip needed to France! Very happy, quality item.”

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Posted 5 years ago

“Fitted the box Tuesday, seems OK, once we get the postie trained. He ignored it yesterday! Going to put a plate onto it saying "Mail" to be certain.”

Helpful Report

Posted 5 years ago

PostBoxShop.com is rated 3.9 based on 377 reviews