PostBoxShop.com Reviews

Name: PostBoxShop.com
Address: PostboxShop Ltd Unit 12, Kingsnorth Ind. Est, Ashford, Kent
Rating: 3.94

3.9 Rating 377 Reviews

74 %

of reviewers recommend PostBoxShop.com

3.9

Based on 377 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email

About PostBoxShop.com:

Post box Shop will only source their products from reliable manufacturers in the UK and Europe where we can guarantee that only the finest materials are used. We will not import and supply the inferior goods from the Far East that are readily available in today’s market on other websites and retail outlets.

You can be assured that you only receive products of the finest quality. Most of our products comply to BS EN:13724 AND Secured By Design New Homes Guide 2014.

Post box Shop can cater for all styles and tastes whether you require a traditional or modern post box, we will have the solution.

Our range includes

Freestanding letterboxes
Surface mounted mailboxes
Recessed postboxes
Through the wall post boxes
Rear access post boxes
Mail chutes
Anti-Arson letter boxes
Fire rated post boxes
Post boxes for gates and railings
Secured by Design Letterboxes
Bespoke boxes
We carry stocks and can normally supply within five working days.

Our range of post boxes is constantly changing to meet the publics needs and demands to ensure that Post box Shop remain the No 1 supplier of post and mail boxes in the UK.

As well as our extensive range of individual boxes we can supply post boxes for commercial buildings and apartment blocks.

Visit Website

Phone:

01233 229297

Email:

info@postboxshop.com

Location:

PostboxShop Ltd Unit 12, Kingsnorth Ind. Est, Ashford
Kent
TN23 6LL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good product, great customer service and speedy delivery.”

Helpful Report

Posted 7 years ago

“It would help to have better photographs of the parcel box 300 showing the construction before making a decision on purchase. There is no strengthening of the back panel to allow for bolting to a wall or pillar. The "security" drop flap that lowers when the lid is closed to drop mail into the box is easy to get hold of by lifting the lid and can be forced up to remove and steal any mail. The side struts are not strong enough to resist theft. The drop flap has quite a large gap between it and the walls of the box, so theft of mail is relatively easy with a coat hanger or other tool. Overall, not that impressed. Good quality finish.”

Helpful Report

Posted 7 years ago

“At no point was I informed my order had been dispatched or given a date for delivery . As for the box there are no precut holes in the rear (only in the base) and given the height this should unit you would expect both, also the design needs altering as the flap catches on a wall at the rear when lifted so you need to fix something behind it near the top to keep it away from the wall to open smoothly , lastly given the price you would expect fixings to also be supplied but alas not. All 3 things are easily resolved but weather anyone takes any notice time will tell.”

Helpful Report

Posted 7 years ago

Dear Mr Moore, Thank you for your email. As you took the time to review our product, the least we could do is to give you some answers. All our orders are dispatched Next Day as advertised on our website. You placed your order on a Saturday. We do not work weekend but your order left on Monday for delivery the following day as promised. We only contact customer if we can t fulfil our next day delivery promise. The parcel box you purchased from us has no holes at the back, as some customers chose to install this model free standing at the end of their driveway, and if it had precut holes at the back, it would let water in. We do not advertise fixings with this product. But you have a valid comment and we will mention it to the manufacturer. You seem to have managed to install the boxes and we hope you will be satisfied. You should now be in a potion to get your online shopping in your new parcel box, at any time. Best regards

Posted 7 years ago

“Post Box arrived promptly, looks good and is quite strong. There was a little damage on the side when it arrived but my husband just gave it a little tap with a mallet and it was as good as new.”

Helpful Report

Posted 7 years ago

“The product itself is as described, but the front lock and flap doesn't seem very robust. Not sure how long it will last with everyday opening and closing but I am happy that my dog no longer rips up my mail.!! The service was very good and was delivered very promptly. All in all a happy customer. Thank you postbox. Paula”

Helpful Report

Posted 7 years ago

“Good quality product, delivered promptly.”

Helpful Report

Posted 7 years ago

“Easy to fit went on the front gates of the school I work at took only ten minutes to fit”

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Posted 7 years ago

“Easy to navigate website, products are as described, delivery fast and efficient. Highly recommended”

Helpful Report

Posted 7 years ago

Thank you for the positive feedback. We are glad you enjoyed your shopping experience and are pleased with the product.

Posted 7 years ago

“Excellent prompt service. Product exactly as described. Would most definitely use again.”

Helpful Report

Posted 7 years ago

“On delivery a part was missing but the customer service team got a replacement in the post next day - great service! David Bird”

Helpful Report

Posted 7 years ago

“I ordered a parcelbox which was unique and useful, even though quite costly. I recieved an update by SMS next day saying it will be delivered that day, with no option to change it or contact the courier. I was at work so they decided to leave the parcel with a neighbour, which i didn't want. Even worse, they sent an SMS quoting a house humber that made no sense. I had to deduce which neighbour it was and found the whole thing a hassle. Sadly, even though the product may be ok the service let this experience down. PostBoxShop also did not reply to my email complaining about the delivery. Avoid.”

Helpful Report

Posted 7 years ago

“A week later and it still hasn't arrived. The 'tracking' system on the website still just says 'in process' (whatever that means) tried calling 5 times yesterday and no answer. Left voicemail and no one has called me back. Not overly enamoured with the service.”

Helpful Report

Posted 7 years ago

Hi Richard, Thank you for your email. As you can imagine, the run up to Christmas is a very busty time of the year for us and we do miss some phone calls but make sure we call everyone who left a message back. As for your order, it clearly states the product selected is on 28 days delivery, hence you still have not received it a week after you placed the order. If not suitable, please give us a ring and we will find an alternative solution for you. We take this opportunity to wish a Merry Christmas. Kind regards,

Posted 7 years ago

“We have just received two of these letter boxes and I wouldn't have expected them to fall apart just yet ! Not great for £317 for two I'm afraid”

Helpful Report

Posted 7 years ago

Hi Mike, Not sure what happened with you order. Please contact us and we will replace them if faulty or damaged in transit. Regards

Posted 7 years ago

Hi Mike, Not sure what happened with you order. Please contact us and we will replace them if faulty or damaged in transit. Regards

Posted 7 years ago

“Item as described - if a little heavier - but arrived quickly with fixings and well packed. I have yet to install it in my new house as the move date got changed last minute, but it looks like it will do the job very well.”

Helpful Report

Posted 8 years ago

“vey good product - just wish they made a smaller one. so few have vertical letter opening.”

Helpful Report

Posted 8 years ago

“It arrived on time, well made and fitted perfectly. There is only one minor thing, few rain drops gets in, therefore, letters do get slightly damp if left over a period. But can’t blame the PostBox as it was raining heavily. Overall, I would buy it again, well made, good service and fits fine.”

Helpful Report

Posted 8 years ago

“Was dealt with promptly and post box arrived in very good time. Am very pleased with the quality and look of the post box and the price was the best I could find for this model after much research on the net.”

Helpful Report

Posted 8 years ago

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Posted 8 years ago

“Parcel box excellent only problem was no instructions on fixing to the wall and no screws. Luckily I have a very good helper.”

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Posted 8 years ago

“Website easy to navigate. Order came extremely quickly. Thank you x”

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Posted 8 years ago

PostBoxShop.com is rated 3.9 based on 377 reviews