PostBoxShop.com Reviews

Name: PostBoxShop.com
Address: PostboxShop Ltd Unit 12, Kingsnorth Ind. Est, Ashford, Kent
Rating: 3.94

3.9 Rating 377 Reviews

74 %

of reviewers recommend PostBoxShop.com

3.9

Based on 377 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email

About PostBoxShop.com:

Post box Shop will only source their products from reliable manufacturers in the UK and Europe where we can guarantee that only the finest materials are used. We will not import and supply the inferior goods from the Far East that are readily available in today’s market on other websites and retail outlets.

You can be assured that you only receive products of the finest quality. Most of our products comply to BS EN:13724 AND Secured By Design New Homes Guide 2014.

Post box Shop can cater for all styles and tastes whether you require a traditional or modern post box, we will have the solution.

Our range includes

Freestanding letterboxes
Surface mounted mailboxes
Recessed postboxes
Through the wall post boxes
Rear access post boxes
Mail chutes
Anti-Arson letter boxes
Fire rated post boxes
Post boxes for gates and railings
Secured by Design Letterboxes
Bespoke boxes
We carry stocks and can normally supply within five working days.

Our range of post boxes is constantly changing to meet the publics needs and demands to ensure that Post box Shop remain the No 1 supplier of post and mail boxes in the UK.

As well as our extensive range of individual boxes we can supply post boxes for commercial buildings and apartment blocks.

Visit Website

Phone:

01233 229297

Email:

info@postboxshop.com

Location:

PostboxShop Ltd Unit 12, Kingsnorth Ind. Est, Ashford
Kent
TN23 6LL

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent personal service, quick to arrive and in perfect condition, couldn't be happier with the service and product I received.”

Helpful Report

Posted 5 years ago

“Really disappointed with the service I have received. Ordered a post box at the end of October and I have still not received it. Customer service told me that it had been sent by manufacturer and that it couldn’t be delivered. Apparently it was on the way back to them and they would use their own courier. This was 3 weeks ago. Despite multiple emails and answerphone messages left I still have had no response. They were quick enough to take my money but the communication has been rubbish. 1 star is too generous. I will be cancelling the order if I can ever get through to anyone.”

Helpful Report

Posted 5 years ago

Dear Daniel, We are very sorry for the problems your encountered with your order. It should not have taken so long but we have been let down by our supplier who had technical issues with their production. Your postbox is eventually leaving today should you still wish to have it. Once again, we sincerely apologise for the unusual delay on this specific model.

Posted 5 years ago

“Prompt delivery and good quality product.”

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Posted 5 years ago

“Works perfect and great quality product Strong locking system not your flimsy key and lock that you get on cheeper post box”

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Posted 5 years ago

“Perfect just what I expected good quality sturdy loverly finish”

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Posted 5 years ago

“Very pleased with the post box. Arrived quickly, is well made and looks very smart. No complaints whatsoever.”

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Posted 5 years ago

“Jolly Good Service At Brilliant Prices”

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Posted 5 years ago

“Like the box I ordered very much. It was nice that it required no self assembly. The only down side was there were no fixtures to fit it outside.”

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Posted 5 years ago

“The post box appears to be of decent quality and was accurately described on the website. Placing the order was easy and the item arrived in good condition, adquately packaged, in a timely manner. It has been in use for a short while and seems fine. Pretty good all round I'd say!”

Helpful Report

Posted 5 years ago

“The product itself (Parcel Box 500) is of nice overall quality, but with 2 issues. Firstly the product comes with 4 spaces that fit between the box and the wall and are needed to allow the top to open. These make the overall depth 280mm rather than the 250mm that is advertised which makes it stick out further than expected. Secondly (and I think because of mounting on the spacers), the box isn't very rigid, and because of this the lid doesn't fit very well and therefore is scratching on one side where it closes after just a few uses. Not that impressed for the money to be honest. I also didn't get a notification of a delivery date or tracking number as is usual these days, but the delivery was prompt and packaging good.”

Helpful Report

Posted 5 years ago

“Never got the product after many chases. Eventually got a refund.”

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Posted 5 years ago

“Hello Post box shop, The purchase was easy and the delivery service was good, when I was assembling the box onto the gates one of the studs which was welded broke off so I now only have one bracket holding the box to the gate, if you have another bracket, it would be appreciated if you sent me one as this was a lot of money. Regards Ian Simpson”

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Posted 5 years ago

“Very pleased. Good quality but expensive Best solution for anti theft”

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Posted 5 years ago

“Excellent product and delivery service. So lovely to be able to fit the whole days post in the box!”

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Posted 5 years ago

“Very quick and helpful.”

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Posted 5 years ago

“Just finished installing and good product which looks well”

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Posted 5 years ago

“Box took longer to arrive that expected at the outset. Queried by email, but no reply. Several phone calls and messages before we ultimately got through and found there was a supplier delay, which we hadn't been made aware of. In summary, communication was poor.”

Helpful Report

Posted 5 years ago

Hello, Always difficult to investigate when an "anonymous" comment is left on our website. We were shut in August (as displayed on our website during the period), so are most of our suppliers. Sorry for the delay but hopefully you are now happy with your postbox. Regards

Posted 5 years ago

“Hasn't arrived in the five working days suggested. Tried to call, but no one answering and website says they are now on holiday - maybe they should have put this on all pages of their site and not just the contact page. Feel disappointed. Wish I had taken the time to read their past reviews before ordering.”

Helpful Report

Posted 5 years ago

Mr McKenzie, as you said, we clearly stated on our front page that we were on our annual holiday for 10 days, and all orders will only be dealt with upon our return. We could not make it any more obvious than we did. We are now back and will deal with your order. Regards

Posted 5 years ago

“nice secure”

Helpful Report

Posted 5 years ago

“We made an order online which stated 5-7 working day delivery, order was processed, payment was taken and then no further correspondence was received. We chased the order after 9 days to be told that it there was a 28 day delivery period. We were not informed of this and provided evidence on their website and our receipt stating 5-7 days, customer services they said if we weren't happy to cancel the order. The staff are rude and unhelpful and when asked for an update ignore your requests. We will not use them again. The order has STILL not been received so I cannot comment on the product.”

Helpful Report

Posted 5 years ago

Good afternoon, We did explain that the goods clearly shows on the goods you selected and purchased that this specific item is on a 28 days delivery. This delivery time is displayed on all pages through your purchase process. We did explain this over the phone to you, and we believe the goods have now arrived within the time mentioned. We hope you are happy with your purchase despite the misunderstanding over the delivery.

Posted 5 years ago

PostBoxShop.com is rated 3.9 based on 377 reviews