Post Office Reviews

Name: Post Office
Rating: 2.71

2.7 Rating 122 Reviews

43 %

of reviewers recommend Post Office

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Metrics

2.7

Based on 122 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Post Office 1 star review on 21st January 2022

Rafal Wojciech Wainberg

Post Office 1 star review on 2nd August 2021

Cristina

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This post office 111th harlem worth is terrible i've been going there for 10 years now all of a sudden we can't bring more than five packages to them if im not from Worth. it's crazy the Oaklawn post office is just as bad”

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Posted 1 year ago

“Always courteous helpful service”

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Posted 2 years ago

“5days fir an £8 postage guaranteed next day, rude staff in tele sales he knew he'd done bad as when I asked for his name he hung up on me! Tracking not working, total bare faced lies,but I persevered and the last lady I spoke with was so so nice,helpful and polite. So unlike the male idiot who refuses a basic q of what's your name”

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Posted 2 years ago

“I purchased a "guaranteed" next day service. The package was delivered two days late. The 'tracking' feature was ridiculous. I lost money as a consequence of late delivery. The Post Office rejected my claim for compensation on the grounds that I did not read their T&Cs or purchase their 'consequential loss insurance' (which was not offered and I had never heard of!). It should be illegal for a company to describe a service as 'guaranteed' if it is not guaranteed (or insufficiently insured, as in my case). The Post Office and Royal Mail are essentially monopolies. They were better as state owned organisations. Hopeless customer service.”

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Posted 2 years ago

“I send 2 to 15 1st class packages a week. They arrive in 3 days average, all over the US, and in good condition. The USPS is the cheapest option for me, by 3.00 or more per package. Thank you!”

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Posted 2 years ago

“The best post office staff ever!!! Knowledgeable, friendly, happy. A pleasure to visit. I Only ever go to Cosham Post office, you should be VERY proud of them. A lovely group of people to represent you!”

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Posted 2 years ago

“I posted a Christmas present to a friend which cost me 48.99 plus £4.45 postage , and sent it signed for delivery. After 4 weeks it hasn’t arrived. I complained and sent proof of postage. They gave me a book of stamps as compensation . Shocking service!”

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Posted 2 years ago

“Templepatrick post office has the rudest,most unfriendly, unhelpful married couple as managers.Really is unacceptable to be a customer facing business.I have been encouraged to write this post after witnessing an encounter between the female manager and a client..terrible to witness someone being spoken to in such an aggressive tone.To be avoided at all costs.”

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Posted 2 years ago

“I was attended by Syrlene in your Finsbury park post office branch. She was very polite and extremely helpful in my passport renewal. She is a living proof that kind and customer focused people are still about. Merry christmas Syrele with lots of good health.”

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Posted 2 years ago

“Sack the lot of them. Been waiting for over a month for letter.”

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Posted 2 years ago

“What went wrong I will never use the Post Office again Everything goes missing Stay on strike I will never use the Post Office”

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Posted 2 years ago

“Joke. Complete joke.”

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Posted 2 years ago

“Brighouse post office what a joke. The 2 women that have been there donkeys years do everything to be annoying and quibble about the most ridiculous things. Don’t go in anymore but travel to Bailiff Bridge where you always receive a nice welcome and a service you can’t fault”

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Posted 2 years ago

“Easy helpful”

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Posted 2 years ago

“Mirfield post office inside Co op Huddersfield worst post office ever I have had 3 bad experiences with them never again I'd rather travel miles than use them”

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Posted 2 years ago

“27/06/2022 I was going to East Ham !25 High Street North Post Office. Just like to say best service I have from there. The gentalmen I must need to mention his name is Mr Yosuf. He was very helpful and his professional service and friendly manner is very much appreciated. I do encourage others to go there , even East Ham Post Office might be little bit far from you but just go there-get your best service. Specially thanks again Mr Yousuf for your great service. I would give 5 star.”

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Posted 2 years ago

“Norwood post office, herries Road, Sheffield 5, absolutely brilliant service, Ann the manager is so friendly and helpful, even gave us a cup of coffee while she sorted a problem out for us, would highly recommend this place, 5 star service”

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Posted 2 years ago

“In chamarajpet post office I waighting 3 hours to credit a amount to account. This is very bad service I have seen.”

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Posted 2 years ago

“Hesketh park post offfice blonde girl £3.20 overcharging me again, Preston new rd £153 same letter v bad”

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Posted 3 years ago

“We have had a post office prepaid travel card for year's with no problems, however with Covid we have not travelled for 2 year's. I am absolutely fuming after travelling abroad last week to find they have taken £48 from our account for inactivity on the card £2 per month. Absolutely disgusted. Have they not heard of Covid?”

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Posted 3 years ago

Post Office is rated 2.7 based on 122 reviews