Name: Poundshop
Rating: 2.39

“If your going to order next day make sure to do it on a week day Not a weekend as your be waiting a few days for your delivery it doesn't state this on the website and customer service is useless also make sure to pay via PayPal or when requesting a refund will take ages”

Helpful Report

Posted 5 years ago

“Original or not is the question, I have purchased a few products from £shop.com and it was the biggest mistake ever. Do not buy this product from £shop.com if you are after the quality from your shopping. I am not sure wether to blame this on the production company itself or if the product have been tampered with when it got to £ shop.com during the distribution process. Though, one thing I know for certain is that l have purchased & used all of this product ordered before but from other seller- olivia Blake body cream from Waitrose for example has nothing in common with the one I had bought from £shop.com apart from the name labels on the tub. So please think twice if the value for your money is worth your expectation and should the quality come first. The product stated below is what I found to be very different from the original or when bought from a well known trusted seller ; Olivia Blake body cream - received without seal and half pot full. Rusell&windsor moisturising body lotion range- I don’t even know if whatever they’ve put in the bottle matched the specifications stated on the list because there is no scent of the bluebell or hyacinth fragrances at all what so ever. This is not a hard missed smell scent as we all knew that those flowers are naturally famous for their strong nice smell. If you can smell Johnson baby cream and not this uk export cream then there is definitely something wrong. In fact the texture and the smell is very different from when I had bought the cream and used while I was in the United States. I don’t think this product range sell in £shop.com is the real stuff nor suitable or good to use on human body. ashton&moore hand wash - pump doesn’t work and volume of the quantity inside the bottle varies, I ordered 6x500ml of coconut &sage hand wash but not all bottle held 500ml in volume, why? La Bella Samantha perfum- does not held the fragrance smell as long as the one that l had purchased from another perfume shop which promised a guarantee of 100%originality on theirs product sold online. + the perfume bottle from £shop.com has been dispatched to me without box that should have shown the listed ingredients of the product rather than just a sticker of the name on the glass bottle alone. I am quite certain that uk consumer protection have a clear regulation on ingredient specifications on product especially if it has alcohol consumption of both external and internal usages. It make you wonder if this perfume selling £shop.com might have been far too old past it shelf life. Today I am no where near satisfied with my toiletries&body product bought from £shop.com and so far this is only a few items from a large box that I have ordered with them. I am actually dreading the thought of what I will find next. Surely there should at least be one product from my shopping list that’s 100% original and wholesome good in both quantity& quality or am I being too optimistic with this seller. I know that you get what you pay,however, most product in my shopping are not meant to be those of the stereotypical brand name extravagant expensive buy and that they are in fact a mere everyday good value essential. Which means my right in expecting the good and right standard of the product for what it is still should not have been compromised. At the end of the day £1.00 is still money that is hard earned for many of us, so why expect anything less on the basis that it can be bought for only a pound.”

Helpful Report

Posted 5 years ago

“Original or not is the question, I have purchased a few products from £shop.com and it was the biggest mistake ever. Do not buy this product from £shop.com if you are after the quality from your shopping. I am not sure wether to blame this on the production company itself or if the product have been tampered with when it got to £ shop.com during the distribution process. Though, one thing I know for certain is that l have purchased & used all of this product ordered before but from other seller- olivia Blake body cream from Waitrose for example has nothing in common with the one I had bought from £shop.com apart from the name labels on the tub. So please think twice if the value for your money is worth your expectation and should the quality come first. The product stated below is what I found to be very different from the original or when bought from a well known trusted seller ; Olivia Blake body cream - received without seal and half pot full. Rusell&windsor moisturising body lotion range- I don’t even know if whatever they’ve put in the bottle matched the specifications stated on the list because there is no scent of the bluebell or hyacinth fragrances at all what so ever. This is not a hard missed smell scent as we all knew that those flowers are naturally famous for their strong nice smell. If you can smell Johnson baby cream and not this uk export cream then there is definitely something wrong. In fact the texture and the smell is very different from when I had bought the cream and used while I was in the United States. I don’t think this product range sell in £shop.com is the real stuff nor suitable or good to use on human body. ashton&moore hand wash - pump doesn’t work and volume of the quantity inside the bottle varies, I ordered 6x500ml of coconut &sage hand wash but not all bottle held 500ml in volume, why? La Bella Samantha perfum- does not held the fragrance smell as long as the one that l had purchased from another perfume shop which promised a guarantee of 100%originality on theirs product sold online. + the perfume bottle from £shop.com has been dispatched to me without box that should have shown the listed ingredients of the product rather than just a sticker of the name on the glass bottle alone. I am quite certain that uk consumer protection in the uk have a clear regulation on ingredient specifications on product especially if it has alcohol consumption of both external and internal usages. It make you wonder if this perfume selling £shop.com might have been far too old past it shelf life. Today I am no where near satisfied with my toiletries&body product bought from £shop.com and so far this is only a few items from a large box that I have ordered with them. I am actually dreading the thought of what I will find next. Surely there should at least be one product from my shopping list that’s 100% original and wholesome good in both quantity& quality or am I being too optimistic with this seller. I know that you get what you pay,however, most product in my shopping are not meant to be those of the stereotypical brand name extravagant expensive buy and that they are in fact a mere everyday good value essential. Which means my right in expecting the good and right standard of the product for what it is still should not have been compromised. At the end of the day £1.00 is still money that is hard earned for many of us, so why expect anything less on the basis that it can be bought for only a pound.”

Helpful Report

Posted 5 years ago

“Fantastic bargains ! Goods always arrive on time and perfectly packed. Always happy with my purchases , cant resist keep going back for more.”

Helpful Report

Posted 5 years ago

“Two orders never arrived..waited weeks and eventually got a refund for the first order. Still waiting to find out if I get a refund on the second. I used paypal so should be able to claim. Will not order from them aragain”

Helpful Report

Posted 5 years ago

“My first parcel took weeks to arrive and some items were battered and out of date. As so many friends had good opinions, I tried again on 19/11 with a special order for Christmas as I live in Italy. After 3 weeks no sign of it. The tracking says complete!!! They refuse to reply to my e-mails and I cannot phone from Italy. Just an absolute shambles. Ripped off and don't know how to get my money back!”

Helpful Report

Posted 6 years ago

“2 items missing and only gave me the partial refund of one, won't buy again from them”

Helpful Report

Posted 6 years ago

“Worst company ever I have had orders from them before with no trouble but this time I decided to use next day delivery nearly a week later and I am still waiting for it dispite several phone calls I just keep getting told it will be the next day or they are desperate to give me a refund I add the order is over a hundred pounds so not small I refuse and tell them I want the order why would I have ordered it if I didn't!! AVOID AT All Cost”

Helpful Report

Posted 6 years ago

“they r bad shop keep away i would not shop here again lose order broken item trade and standards looking into them”

Helpful Report

Posted 6 years ago

“They must be the most careful packing company I have ever come across where they prepare any leakages in sealed bags for safety when being transported to customer and every day they have an offer that you cannot refuse to order and I just love these so much as they use the best quality boxes and never get any breakages or spills.”

Helpful Report

Posted 6 years ago

“i would not use this shop again the staff r sad losers i would not buy again”

Helpful Report

Posted 6 years ago

“I have ordered from Poundshop and received the orders on time and in good condition. I have had occasion to complain to them however and their "service" department has been less than useless - not replying to my complaint despite several emails. I gave up in the end, even after I addressed my last complaint to the CEO ( she did not reply either).”

Helpful Report

Posted 6 years ago

“Really excellent value for money.”

Helpful Report

Posted 7 years ago

“You can get some good bargains - and also some tacky items (probably to be expected though considering everything costs £1). You really need to order enough items to make your shop worthwhile as standard postage costs £4.95 - and it will take 4 or 5 days to be delivered to you. Also watch out for 'short date' items - most are fine, but beware of crisps/biscuits as these are generally soft and unpleasant to eat.”

Helpful Report

Posted 7 years ago

“You can get some good bargains - and also some tacky items (probably to be expected though considering everything costs £1). You really need to order enough items to make your shop worthwhile as standard postage costs £4.95 - and it will take 4 or 5 days to be delivered to you. Also watch out for 'short date' items - most are fine, but beware of crisps/biscuits as these are generally soft and unpleasant to eat.”

Helpful Report

Posted 7 years ago

“I have place an order 2 weeks before but not received it yet . Very disappointed by there service .”

Helpful Report

Posted 7 years ago

“clean easy shop”

Helpful Report

Posted 7 years ago

“good quality brands at a pound, budget shopping at its best beats the big supermarkets for toiletries garden items and household goods, brilliant for kids party bags and small gifts , when you are on a small budget this shop makes the pennies go further making happy mums and dads and even happier kids.”

Helpful Report

Posted 7 years ago

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

Poundshop Reviews