PowerBlock Reviews

Name: PowerBlock
Address: 14255 Southcross Drive W, Burnsville, Minnesota
Rating: 4.78

4.8 Rating 460 Reviews

95 %

of reviewers recommend PowerBlock

4.8

Based on 460 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was ok. I was a huge fan in the beginning, but I got quite disillusioned with the company after I invested a lot of money in the Elite EXP dumbbells and the straight barbell, but now, with all the company’s new items, including the adjustable kettlebell, most things are not compatible with my Elite EXP kit. So I feel like a ‘forgotten’ customer. Oh well.”

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Posted 2 days ago

“The dumbells are overall very good but the rubber grips are lousy. Tried ordering metal handles to replace them but powerblock does not make them for the elite exp dumbells.”

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Posted 2 months ago

“it was totally worthless and a waste of money. I have a very old powerblock system as I was an enthusiast years ago when it was not cool. My very old PowerBlock uses a magnet to keep the weight adjustment arms in place and the old magnets are not strong enough anymore. PowerBlock has changed to a different securing system for the weight changes in the PowerBlock and they no longer fit my old PowerBlock system. So now my PowerBlock does not work unless I secure each new weight selection apart from the designed magnetic security. Sucks. Also cost me the price of a current securing device that does not fit my original PowerBlock”

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Posted 2 months ago

Thank you for taking the time to share your review. It sounds like you ordered an incorrect selector pin for your set. We have pins for every model that we've ever sold. We understand that it can be confusing to identify the right set. Our customer service team has contacted you to help make sure you get the right selector pin. For any other customers that may see this review, please contact us on our website and attach a photo of your set before you purchase a replacement selector pin, we're happy to help make sure you purchase the right one.

Posted 2 months ago

“i purchased PowerBlock Sport in 2018. I ordered what I believed to be an extension kit, only to find out it was the wrong one. I followed up with phone calls and finally an email saying they no longer make the kit to increase the weight. The ordering was easy, but the long time to wait to return requires a rma, a 20 percent restock fee, and I have been waiting to get fed ex return order. Love my power block, but desappointed they no longer make an extension kitl”

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Posted 3 months ago

“We really like the PowerBlocks we have purchased at several of our Fitness Center locations, however the selector pin quality doesn't align with the price of the units. When paying a premium, the consumer should get a premium product as well. Within months of receiving the units a selector pin broke and we had to spend extra money to get them replaced. That shouldn't be happening.”

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Posted 6 months ago

“I have not received my purchase, I left the package in another apartment, I still have not recovered my package”

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Posted 1 year ago

“It's okay considering the price. The customer service rep that I talked to about missing a discount was disappointing. One would think that choosing powerblock would afford you some leeway with customer service considering the powerblocks + all the stages exceed $1000, but nope.”

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Posted 1 year ago

“The weights are as-advertised. Quality weights that will save you space. Order execution was an issue. It took 3 calls to customer service with the rep putting me on hold to check the warehouse to finally get my order (the reps were extremely nice). When the weights did arrive, one had a minor paint chip. Neither thing is a big deal, but given the premium price tag I don't think this should happen. This review should be 5 stars but the poor execution at this price-point forces me to go with 3 stars.”

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Posted 1 year ago

PowerBlock is rated 4.8 based on 460 reviews