Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.57

4.6 Rating 13,113 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,113 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great online shop fast delivery service”

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Posted 2 days ago

“great prices good selection of equipment, fast dispatch”

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Posted 2 days ago

“Good service Fair prices Very good products”

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Posted 3 days ago

“Item arrived on time item ok”

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Posted 3 days ago

“Speedy delivery. Well packed item.”

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Posted 4 days ago

“Quick delivery and carefully delivered”

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Posted 4 days ago

“Great service”

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Posted 4 days ago

“Easy to use we. Site. Quick delivery. Would recommend this company”

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Posted 4 days ago

“Ordered a couple of items from the online site. Very pleased with both items.”

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Posted 5 days ago

“Very poor service. I brought an item which stated was 'in stock' only to find that the item wasn't actually available for two months. I wasn't notified about this until I chased for a delivery date. The company said that they had email me but could not provide evidence. I checked my spam mail and confirm that they did not communicate the delay in delivery. It seems that this company is happy to keep your money for months in the full knowledge that they can not fulfil their order. If I could give this company zero stars I would.”

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Posted 5 days ago

“I still haven't received my order”

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Posted 5 days ago

“Fantastic service. Highly recommend”

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Posted 1 week ago

“Efficient ordering, clear comms, on time delivery”

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Posted 1 week ago

“easy to order and promp delivery”

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Posted 1 week ago

“Placed an order on 9th December never arrived as of yet, after sending email and making numerous phone calls have had no response Very poor company to deal wit appreciated it was the Xmas period but to not reply or contact is very poor would never purchase from this company again I advise people to think twice using them”

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Posted 1 week ago

“A great firm to deal with a very good stock and speedy delivery”

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Posted 1 week ago

“superb fast clear purchase and delivery”

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Posted 1 week ago

“On reading these reviews although with postage added still cheaper but would not take a chance of them having my money.”

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Posted 1 week ago

“Prompt delivery”

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Posted 3 weeks ago

“Very poor. Ordered an item for 24 hour tracked delivery. It’s now 12 days later and still not arrived. No follow up from the company or apology. The item won’t arrive in time for Christmas now so I have had to order from, somewhere else. Emailed them and now they are on Christmas shut down and can’t respond until January, thanks guys!”

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Posted 3 weeks ago

Power Tools Direct is rated 4.6 based on 13,113 reviews