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Power Tools Direct Reviews

4.6 Rating 13,204 Reviews
94 %
of reviewers recommend Power Tools Direct
4.6
Based on 13,204 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 78%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Could Be Better
Read Power Tools Direct Reviews
Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

Write Your review

Power Tools Direct 5 star review on 12th August 2024
Anna
Power Tools Direct 5 star review on 12th August 2024
Anna
Power Tools Direct 5 star review on 5th March 2024
Robin Bailey
Power Tools Direct 5 star review on 9th February 2024
H Asryan
Power Tools Direct 5 star review on 9th February 2024
H Asryan
Power Tools Direct 5 star review on 22nd November 2023
Razvan
Power Tools Direct 5 star review on 27th October 2023
Gary
37
Anonymous
Anonymous  // 01/01/2019
Bought a box spanner. Great price and reasonably rapid delivery.
Helpful Report
Posted 3 years ago
Tools received in good working order and on time
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Posted 3 years ago
Good service and package packed well. Not fitted product yet so unable to comment further.
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Posted 3 years ago
Great price good service will use again
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Posted 3 years ago
Best price I could find. Good fast delivery with good communication. You have to rely on a good courier as item was not placed in an outer box which was not a problem for me.
Helpful Report
Posted 3 years ago
The items arrived and were of good quality. The delivery was a bit slow and the communication was lacking.
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Posted 3 years ago
Very efficient service. Cannot comment on the function of the product as it is gift for somebody for christmas
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Posted 3 years ago
Good service, prompt attention. Product was Sealey wooden tool chest at the best online price I could find. Product was cheaply made, in line with the cost.
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Posted 3 years ago
My item came as promised. Haven’t used it yet as it is a present for my son
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Posted 3 years ago
Easy ordering process and they accept Paypal which is a bonus. Could have been 5 stars but I would have liked a little more packing on the long trunking lengths.
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Posted 3 years ago
Competitive price. Prompt delivery. Issue with one item which needed returning for which I got no response to my email however after returning was promptly credited for the item.
Helpful Report
Posted 3 years ago
The only criticism of the company is that they didn’t use wrapping tape labelled fragile or glass. The paint I ordered was very well wrapped in bubble wrap, fortunately as the delivery driver thought it was okay to drop the package over a 6’6” gate onto block paving. How the tins survived I’ll never know, they were every shape you can think of.
Helpful Report
Posted 3 years ago
Very quick delivery but some minor damage. No warning of when goods to be delivered.
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Posted 3 years ago
had problems with deleriving and comms - but infairness recovered really well and quickly - even sent me a money off wine voucher!! about to order from them again and hoping it goes wrong!?! trust worthy , care about your custom - deserve to be bought from - well done thing always can go wrong you guys recovered marvellously
Helpful Report
Posted 3 years ago
Ordered and delivered no fuss no issues, works for me....
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Posted 3 years ago
Good product and delivery
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Posted 3 years ago
Goods delivered promptly and as expected. An order acknowledgement would have eased my worries though.
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Posted 3 years ago
Item supplied was fine, though it took almost 2 weeks to arrive. It was despatched 4 days after order, so most of the delay was down to the delivery company (Royal Mail).
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Posted 3 years ago
Reliable and Efficient
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Posted 3 years ago
Excellent all round, with one exception. Packaging was absolutely rubbish. A thin polythene bag. It had split, exposing the wood of the tool handle. Fortuitously, there was no damage. Very pleased with everything else though.
Helpful Report
Posted 3 years ago
Power Tools Direct is rated 4.6 based on 13,204 reviews