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Power Tools Direct Reviews

4.6 Rating 13,142 Reviews
94 %
of reviewers recommend Power Tools Direct
4.6
Based on 13,142 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 78%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Could Be Better
Read Power Tools Direct Reviews
Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th August 2024
Anna
Power Tools Direct 5 star review on 12th August 2024
Anna
Power Tools Direct 5 star review on 5th March 2024
Robin Bailey
Power Tools Direct 5 star review on 9th February 2024
H Asryan
Power Tools Direct 5 star review on 9th February 2024
H Asryan
Power Tools Direct 5 star review on 22nd November 2023
Razvan
Power Tools Direct 5 star review on 27th October 2023
Gary
37
Anonymous
Anonymous  // 01/01/2019
Order a pressure washer early April which arrived broken and sent back told would send a replacement now 21st April told out of stock till June would I like to back order so now want a refund very poor service
Helpful Report
Posted 3 years ago
Great product at a really good price Excellent at keeping you up to date on your delivery
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Posted 3 years ago
All arrived promptly and as described. Sensible pricing and good service. Perfect!
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Posted 3 years ago
Ordered Timco nails, great price, delivery good.
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Posted 3 years ago
Ordered something and paid But not in stock Had to wait 5days until i got a refund 💩💩💩
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Posted 3 years ago
A very quick and reliable service.
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Posted 3 years ago
Product arrived on time and very well packaged
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Posted 3 years ago
prompt service
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Posted 3 years ago
A fast efficient service. No problems.
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Posted 3 years ago
Didn’t turn up for 2 weeks!
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Posted 3 years ago
Goods arrived as advertised. Promptly.
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Posted 3 years ago
Items I wanted at a good price, even allowing for p/p, and delivered promptly. What more can you ask for, eh?
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Posted 3 years ago
Great service and attention to detail. will use this company again.
Helpful Report
Posted 3 years ago
Very dissapointed. No communication.
Helpful Report
Posted 3 years ago
SEVERE LACK OF COMMUNICATION AND VERY SLOW AT RESPONDING TO EMAILS AS NOT POSSIBLE TO SPEAK TO ANYONE BY PHONE DUE TO COVID. PLACED ORDER PAID ADDITIONAL DELIVERY CHARGE FOR 3-5 DAY DELIVERY. 2 WEEKS LATER FOUND OUT NO STOCK AND STILL GOT CHARGED FOR DELIVERY. APPALLING LEVEL OF SERVICE WILL NEVER USE THIS COMPANY AGAIN.
Helpful Report
Posted 3 years ago
Easy to order and delivered within 3 days. Good service.
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Posted 3 years ago
Ordering was very easy, effecient and I'm really pleased with the Fiskar Xact weed puller
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Posted 3 years ago
I will wait to see if it gets delivered I hope so for my sake and yours 👍
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Posted 3 years ago
i like this service it was good high quality service packing was in original packaging great service from power tools direct
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Posted 3 years ago
Ordered 2 pairs of gloves. Arrived on time and fair price. Would recommend.
Helpful Report
Posted 3 years ago
Power Tools Direct is rated 4.6 based on 13,142 reviews