Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.58

4.6 Rating 13,058 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,058 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Items arrived quickly and were of good quality. There was a small issue that an incorrect item had been sent, this was dealt with by return and the correct item sent out. Very good customer service”

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Posted 1 year ago

“Fast service quality products”

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Posted 1 year ago

“A reliable company. Delivered quickly and true to description of product.”

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Posted 1 year ago

“Easy to order and good communication and delivery. Product as described and of good quality.”

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Posted 1 year ago

“Order was well packed & delivery was exactly as promised”

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Posted 1 year ago

“Delivery was to long even though I paid extra”

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Posted 1 year ago

“Excellent service very prompt”

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Posted 1 year ago

“Great price, great service, quick delivery all as advertised, thank you.”

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Posted 1 year ago

“From ordering to courier delivery a flawless experience , many thanks”

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Posted 1 year ago

“Excellent tool, took forever to be delivered. For that reason would not order from this company again.”

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Posted 1 year ago

“Powertools direct provided an average service which was let down badly by their very poor courier(DHL) provider, I paid the extra cost for a fast next-day service however it took DHL 5 or 6 days to delivery my item. I did contact Powertools to ask about my delivery and they did reply to me to say they would talk to the courier and get back to myself, alas Powertools direct not get back to me.”

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Posted 1 year ago

“Excellent service, delivery and product. Thank you.”

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Posted 1 year ago

“Good prices, prompt delivery and my spade seems very robust - very happy”

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Posted 1 year ago

“Ordered item arrived within timescales All & all very good service.”

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Posted 1 year ago

“The garden tool we ordered was fine, even if the packaging was flimsy and torn. Thankfully, the tool was robust and undamaged. However, it was due for delivery by so-called 'express courier' (DHL) on Tuesday but didn't arrive till late Thursday. Not impressed by the delivery, and the DHL tracking info/system was very poor. The item unhelpfully disappeared from tracking over 24 hrs prior to delivery.”

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Posted 1 year ago

“Surprised the price is cheap but the goods are rich in quality”

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Posted 1 year ago

“Very goos service”

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Posted 1 year ago

“Good product but it took far too long to arrive especially in view of the excessive £5.95 delivery charge”

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Posted 1 year ago

“Took much too long to be delivered”

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Posted 1 year ago

“Excellent well made as expected from Faithfull tools, just a pity that it took forever to be delivered.”

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Posted 1 year ago

Power Tools Direct is rated 4.6 based on 13,058 reviews