Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.58

4.6 Rating 13,060 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,060 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery took longer than stated”

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Posted 2 years ago

“Good pricing. Let down by late delivery.”

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Posted 2 years ago

“Excellent delivery with a small part missing from box but after an email missing part arrived 2 days later.”

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Posted 2 years ago

“Prompt dispatch. Safe early delivery. Great service. Thank you.”

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Posted 2 years ago

“Very helpful and good at replying Will use again”

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Posted 2 years ago

“Good quality and fast delivery”

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Posted 2 years ago

“Great product and price with fast delivery.”

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Posted 2 years ago

“I've never used Power Tools Direct before but will definitely use them again. Price was good, product is good, website is easy to use and the delivery was good. What's not to love.”

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Posted 2 years ago

“Order a Norbar torque screwdriver which was in stock and despatched very quickly.”

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Posted 2 years ago

“Excellent company. Products arrived on time and well packed.”

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Posted 2 years ago

“I purchased a 10 meter Link2Home strip light and the white light wouldn’t work. I asked for a replacement and the old ones to be collected.. I had an email to say I needed to send them back and you would check them and if faulty you would either refund or replace …. You don’t even have a phone line Terrible service”

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Posted 2 years ago

“Ordered some spray paint for some chairs we got at a auction for our new summer house. Power tools direct were the cheapest by £s, great service and very quick delivery. Very happy”

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Posted 2 years ago

“They are useless won't order from them again”

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Posted 2 years ago

“I always find the need to write a review of a simple online transaction very tedious and hardly necessary unless something goes wrong. It seldom does in my experience. The following is a brief synopsis of my purchase which might prove useful to anyone else wishing to deal with Power Tools Direct:- I saw just what I wanted on this website at a very fair price, so I went ahead and ordered online. The items arrived within the time specified and were adequately packaged and unbroken on opening. On this basis, I'd do business with Power Tools Direct again if I needed a similar item and the price was competitive.”

Power Tools Direct 5 star review on 4th March 2022

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Posted 2 years ago

“Price is good but delivery is awful, still waiting for one of the items purchased.”

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Posted 2 years ago

“50mm box spanner was ok, but paid extra for 2-3 delivery and got it after 4th day”

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Posted 2 years ago

“I am happy with the services. the delivery was executed within the given time. products are also good.”

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Posted 2 years ago

“Very slow delivery but good price.”

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Posted 2 years ago

“Delivery better than stated was due on Monday but arrived on Saturday. Excellent service would use again.”

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Posted 2 years ago

“Goods arrived but took far too long. My bank account debited on 18 February but goods arrived 1 march.”

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Posted 2 years ago

Power Tools Direct is rated 4.6 based on 13,060 reviews