Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.58

4.6 Rating 13,092 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,092 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

Write Your review

Tell us how Power Tools Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Power Tools Direct 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order placed for items shown as "in stock". When neither item arrived I made contact and was informed that one item had been delayed so neither had been sent. After numerous emails and constant chasing one half of the order arrived in a split box, still waiting for the second part!”

Helpful Report

Posted 10 months ago

“Unbeatable prices, all packaging recyclable, sensible delivery cost, reliable courier (that's worth a few stars), full paperwork and tracking info and a couple of the items quite difficult to find elsewhere. Have I missed anything?”

Helpful Report

Posted 10 months ago

“Products are good but delivery and communication is not good. Order placed on 31 January. Delivery on 13 February”

Helpful Report

Posted 10 months ago

“On the website is express delivery after three days I was tried chasing it and find out what item even not dispatched”

Helpful Report

Posted 10 months ago

“Very Slow ..... nearly a week with express delivery?”

Helpful Report

Posted 10 months ago

“Great service and quick delivery. Will certainly use in future.”

Helpful Report

Posted 10 months ago

“A great company to work with, from using the website to find what I wanted was simple and straightforward. The item I ordered was swiftly despatched and arrived safely and within given delivery time.”

Helpful Report

Posted 10 months ago

“Did exactly what they said they would do, good service.”

Helpful Report

Posted 10 months ago

“Heater was broken in transit”

Helpful Report

Posted 10 months ago

“fast delivery easy ordering everything went perfect, will use again now saved in my favorites for next time”

Helpful Report

Posted 10 months ago

“Ordered tool online and it was delivered exactly as stated. Excellent service and good quality tool. First time I have used this service.”

Helpful Report

Posted 10 months ago

“All items arrived in time, not used yet but they look robust and substantial. I’ll update when I’ve used later this week. Great company and with great prices. I always go right through the web to see which is cheapest and best quality. Usually works for me.”

Helpful Report

Posted 10 months ago

“Excellent experience from ordering to receipt of delivery and good level of communication throughout. Will not hesitate to use the company again.”

Helpful Report

Posted 10 months ago

“Great service and items delivered as scheduled”

Helpful Report

Posted 10 months ago

“As described with swift delivery.”

Helpful Report

Posted 10 months ago

“Easy to use website and fast delivery”

Helpful Report

Posted 10 months ago

“Good product and good service”

Helpful Report

Posted 10 months ago

“Prompt delivery and first rate product. No complaints whatsoever.”

Helpful Report

Posted 10 months ago

“Ordered Monday, despatched Tuesday on a 24 hour delivery…..arrived Friday…wait a minute did I say 24 hour delivery?????? Asked where my delivery was and was given details of someone else’s order. Which was at a delivery office over 200miles away. Let down by slow delivery and poor comms, won’t use again.”

Helpful Report

Posted 10 months ago

“Quick and easy. Thank you.”

Helpful Report

Posted 10 months ago

Power Tools Direct is rated 4.6 based on 13,092 reviews