Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.58

4.6 Rating 13,055 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,055 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, easy website to navigate, competitive pricing”

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Posted 1 year ago

“Very impressed. Fast service.”

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Posted 1 year ago

“PTD have sent me an email asking for a review when I haven’t even received the order. It was damaged in transit and apparently a replacement has been dispatched. May I suggest that the left hand finds out what the right hand is doing before it acts. Hence a review of 2 Stars but it could get worse.”

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Posted 1 year ago

“Great value and selection of items with a speedy delivery service. It’s good to buy direct from a UK company rather than buying via one of the bigger online platforms that take their cut.”

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Posted 1 year ago

“Very good service, on the minute information, the tools were a gift.”

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Posted 1 year ago

“Good. Delivered as ordered.”

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Posted 1 year ago

“Ours was a small order, but it was dispatched and delivered quickly. Excellent service. Thank you.”

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Posted 1 year ago

“Paid extra for quick delivery, the product arrived far later than promised causing inconvenience”

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Posted 1 year ago

“Excellent response re-delivery time and fair pricing”

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Posted 1 year ago

“Great value and excellent customer service, although I had a minor problem with my recent order it was resolved within hours after one short email. Will definitely add to my list of preferred suppliers”

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Posted 1 year ago

“Best prices around, will use again”

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Posted 1 year ago

“Really good products at extremely low prices spot on recommendation to anyone”

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Posted 1 year ago

“Company performed ok, answered questions promptly and ensured item wad delivered when required. Product leaflet isn't very good at all. Gives no advice for novice on how to use.”

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Posted 1 year ago

“Great product”

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Posted 1 year ago

“Professional service, I was kept informed all the time with updates on my order”

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Posted 1 year ago

“Haven't used my buy, but arrived on time and is as advertised”

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Posted 1 year ago

“very pleased with the quality of the produce and the service.”

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Posted 1 year ago

“Excellent price, excellent service.”

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Posted 1 year ago

“Great service, thanks”

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Posted 1 year ago

“Goods advertised as in stock for next day delivery.... This then turned into "in stock at our supplier" and then "sorry, they have no stock". Misleading. Poor service. I wouldn't have ordered given the true facts in the first place. Refund was processed quickly though.”

Helpful Report

Posted 1 year ago

Power Tools Direct is rated 4.6 based on 13,055 reviews