Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.57

4.6 Rating 13,141 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,141 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

Write Your review

Tell us how Power Tools Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Power Tools Direct 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The items arrived promptly, within the promised timescale, and were as described.”

Helpful Report

Posted 3 years ago

“By far the worse company I’ve ever dealt with. Was sent the wrong item but they refused to do anything about it. Customer care was some of the poorest I’ve ever witnessed. Management should be ashamed of their employees”

Helpful Report

Posted 3 years ago

“First class ordering and delivery service.”

Helpful Report

Posted 3 years ago

“Perfect watering cans. Excellent quality and service. Will be buying more.”

Helpful Report

Posted 3 years ago

“Very good service - prompt delivery. Would use them again.”

Helpful Report

Posted 3 years ago

“The goods arrived on time and were as described. They were well packed.”

Helpful Report

Posted 3 years ago

“Quick and efficient service”

Helpful Report

Posted 3 years ago

“good service, but a shame delivery is costly, I was buying adhesive spray.”

Helpful Report

Posted 3 years ago

“Very easy to deal with, items arrived quickly, would deal with again”

Helpful Report

Posted 3 years ago

“Good service. The package arrived earlier than stated. I will use this company again.”

Helpful Report

Posted 3 years ago

“Prompt. efficient and good product at a fair price Thank you John 3:16”

Helpful Report

Posted 3 years ago

“Delivery on time at reasonable price”

Helpful Report

Posted 3 years ago

“Item arrived damaged, sent photos and asked for a replacement and collect the damaged item at the same time so I wouldn't loose money taking time off work, company refused, poor customer care.”

Helpful Report

Posted 3 years ago

“Purchased Black and Decker GLC3630L20 cordless grass Strimmer from Power tools direct. Excellent service, competitive price, great communication and very fast delivery. Thank you”

Helpful Report

Posted 3 years ago

“Very professional company Would highly recommend to all. 100 %”

Helpful Report

Posted 3 years ago

“Quick and easy purchase. Arrived pretty quickly and as per expectations. Nicely wrapped and a good price. Happy days!”

Helpful Report

Posted 3 years ago

“Great company 👌 Order was processed in seconds and delivery arrived exactly as advised. Would definitely recommend this company and will use again myself”

Helpful Report

Posted 3 years ago

“Great product, excellent customer service !”

Helpful Report

Posted 3 years ago

“Good prices and fast delivery.”

Helpful Report

Posted 3 years ago

“Unfortunately my original order was damaged in transit. The company offered a refund or replacement. The replacement arrived within a few days.”

Helpful Report

Posted 3 years ago

Power Tools Direct is rated 4.6 based on 13,141 reviews