Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.57

4.6 Rating 13,111 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,111 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived promptly and well protected.”

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Posted 1 year ago

“All very good.”

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Posted 1 year ago

“Excellent value 👍”

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Posted 1 year ago

“Listed as stock item I paid then told not in stock,this has not helped with our relations to a big customer that we supply parts to in F1 very disappointed indeed will not use again”

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Posted 1 year ago

“Swift delivery, good product”

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Posted 1 year ago

“Although we had a bad experience with the delivery - the box was burst open in several places and lots of pieces missing - the customer service was excellent and the problem solved in the space of a few hours, resulting in us getting a full refund.”

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Posted 1 year ago

“Good price, easy to place the order, good communication and prompt delivery”

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Posted 1 year ago

“Great service will shop with you again.”

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Posted 1 year ago

“Bought a stand for drilling vertical holes. I used it facing backwards and clamped to a Workmate so I could drill a series of holes in a long piece easily. It works well and was delivered the next day.”

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Posted 1 year ago

“Pictures on their website do not match the title. Item was shown as Antique Pine and they sent Smoked Walnut.”

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Posted 1 year ago

“6 X Timco PSB50450 Drive-In Post Spike - Bolt Secure. 1 post support was bent and unable to take a bolt, after bending and hammering got the bolt in, this item was missing a bolt but was still sent out. A bit disappointed. other than that good service.”

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Posted 1 year ago

“Good efficient service. Will definitely use again.”

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Posted 1 year ago

“Ordered 100 silicone sealant only 50 arrived left an email with no response can't speak to anyone as when you phone says email only horrendous customer service”

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Posted 1 year ago

“Very reasonable prices for Reisser screws. Far better price than their competitors. Excellent service again.”

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Posted 1 year ago

“Fast efficient service. Delivered very promptly. Wide range of tools allowed me to find exactly what I was after.”

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Posted 1 year ago

“Rubbish service. Sales team couldn’t care less. Picture of item doesn’t match the title. Wrong item sent. List goes on.”

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Posted 1 year ago

“I can’t give a proper review because the item that I wanted was out of stock so that is why only 3stars . Thank you.”

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Posted 1 year ago

“Excellent service. And fast delivery I use them all the time for my small business. Keep up the good work. Marksmakesglasgow”

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Posted 1 year ago

“Ordered soft plastic glues. They came quickly and seemed full and unused. Good service@”

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Posted 1 year ago

“Excellent service from Powertools”

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Posted 1 year ago

Power Tools Direct is rated 4.6 based on 13,111 reviews