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Power Tools Direct Reviews

4.6 Rating 13,110 Reviews
94 %
of reviewers recommend Power Tools Direct
4.6
Based on 13,110 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 78%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Could Be Better
Read Power Tools Direct Reviews
Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

Write Your review

Power Tools Direct 5 star review on 12th August 2024
Anna
Power Tools Direct 5 star review on 12th August 2024
Anna
Power Tools Direct 5 star review on 5th March 2024
Robin Bailey
Power Tools Direct 5 star review on 9th February 2024
H Asryan
Power Tools Direct 5 star review on 9th February 2024
H Asryan
Power Tools Direct 5 star review on 22nd November 2023
Razvan
Power Tools Direct 5 star review on 27th October 2023
Gary
37
Anonymous
Anonymous  // 01/01/2019
The delivery was on time. but one of the products was faulty. Power Tools Direct replaced it immediately. Excellent customer service.
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Posted 1 year ago
Good price, good service !
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Posted 1 year ago
Minimum of 10 characters
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Posted 1 year ago
Exelent service product arrived on time would definitely recommend very pleased.
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Posted 1 year ago
Got my delivery 🚚 on time and very happy with the purchase
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Posted 1 year ago
Very swift and easy process. No messing about.
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Posted 1 year ago
Speedy delivery & great service !
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Posted 1 year ago
Easy to use site good value and quick delivery with easy tracking
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Posted 1 year ago
Very pleased with the service.
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Posted 1 year ago
Second order through PowerTools Direct. Both have been excellent. This time ordered sealant, it arrived on time and very well packaged.
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Posted 1 year ago
Great service fast delivery
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Posted 1 year ago
Excellent service, clamps were exactly as specified. Delivery was spot on, timely and courteous
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Posted 1 year ago
I placed an order for sds drill which did not get processed, power tools direct credited my card but did not notify me by email to say that the order was not going to be fulfilled. This is extremely poor service I had an engineer waiting on this sds drill for a job and I didn’t know it had been cancelled for whatever reason until I checked my credit card statement. It appears you cannot rely on this supplier for urgent or important jobs.
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Posted 1 year ago
Awful service. I placed an order on Monday 6th March 2023 for products are and we’re advertised as in stock on the website. I paid extra for the express delivery as I needed the products for a project but I still have not received my order and customer service are unable to provide me with an update. To add to this, I was not informed that my order has experienced delays, I had to chase myself after days with no update. Today is the 18th day waiting for an order which I paid to be delivered within a couple of working days.
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Posted 1 year ago
Great prices, exceptionally quick delivery. Well pleased.
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Posted 1 year ago
Very poor service from start no stock charged nearly 9 pound delivery 7 days later still not received all my order do not use this company far better service out there Will never recommend or use again avoid 100%
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Posted 1 year ago
Very easy to order on-line and excellent service. Delivered the day after the order was placed.
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Posted 1 year ago
Good service, prompt delivery.
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Posted 1 year ago
received when stated easy ordering
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Posted 1 year ago
Advertise stock they don’t have
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Posted 1 year ago
Power Tools Direct is rated 4.6 based on 13,110 reviews