Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.58

4.6 Rating 13,055 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,055 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and communication”

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Posted 9 months ago

“Excellent service delivered with in 2 days 10/10”

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Posted 9 months ago

“They took money from me too without having the item in stock. Then made me wait a week after chasing them 4 times. Still didn't have the product and delayed my job. They have a phone number but don't answer it. So I would try ringing them first to see if you can get them to answer before placing an order or you could end up with the same disappointing service. I did get my money back but lost more by them messing me around. It's worth paying a few pounds more buying elsewhere.”

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Posted 9 months ago

“excellent service and products at good value would use this company again.”

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Posted 9 months ago

“Dear all, Service not good as youy took money wiythout having prodcuts in stock,this is very bad, i have co cancel the order as no definit date to supply.”

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Posted 9 months ago

“Goods arrive on time and within 2 days of odering”

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Posted 9 months ago

“ON TIME DELIVERY”

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Posted 9 months ago

“Company takes orders for product they do not have or cannot supply then cancel order when you query delivery”

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Posted 9 months ago

“Wrong item was sent. I called the company to recieve and automated message saying that all communication must go via email - the call then cut off. This resulted in several emails having to be sent over several days. The company insisted on the items being returned before sending out what I actually ordered despite this being their mistake. I am unlikely to buy from this company again.”

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Posted 9 months ago

“Excellent prompt delivery thanks,”

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Posted 9 months ago

“Ordered ctc800c Received an email with credit no explanation. Had to contact company to find out what happened, they said it’s out of stock but it is still available online. Very odd. I bought from machine mart instead”

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Posted 9 months ago

“Top Rate ++++++++++”

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Posted 9 months ago

“Wrong product delivered and I've had to chase and chase to get it swapped to the product I actually ordered and still no news. I ordered the product for a job and still am waiting for what I paid for.”

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Posted 9 months ago

“Always great price, really fast delivery, could not ask for better service”

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Posted 10 months ago

“good service good price”

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Posted 10 months ago

“Swift delivery well packaged thank you”

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Posted 10 months ago

“Quick dispatch,spot on”

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Posted 10 months ago

“Very happy with the set of Faithfull woodturning chisels, good quality & delivered on time , will use this company again 👍🏻”

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Posted 10 months ago

“Delivery took a long time, ordered 18th December and arrived 10th January.”

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Posted 10 months ago

“I was needing this slim long reach socket to secure my kitchen tap. Unfortunately I could have saved myself £7.12 if I had looked on another site first. I puchased the same spec socket for £2.99 which was delivered much quicker and with free postage”

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Posted 10 months ago

Power Tools Direct is rated 4.6 based on 13,055 reviews