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Power Tools Direct Reviews

4.6 Rating 13,092 Reviews
94 %
of reviewers recommend Power Tools Direct
4.6
Based on 13,092 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 78%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Could Be Better
Read Power Tools Direct Reviews
Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

Write Your review

Power Tools Direct 5 star review on 12th August 2024
Anna
Power Tools Direct 5 star review on 12th August 2024
Anna
Power Tools Direct 5 star review on 5th March 2024
Robin Bailey
Power Tools Direct 5 star review on 9th February 2024
H Asryan
Power Tools Direct 5 star review on 9th February 2024
H Asryan
Power Tools Direct 5 star review on 22nd November 2023
Razvan
Power Tools Direct 5 star review on 27th October 2023
Gary
37
Anonymous
Anonymous  // 01/01/2019
Good quality product arrived promptly
Helpful Report
Posted 10 months ago
Ordered a product which said on line if I ordered within a set time it would be delivered in two days. Waited a week, nothing arrived, tried ringing the number on the web site, only to be told it's email only. Sent emails took a very long time to respond. Had to chase a few times. Eventually got a reply and it arrived nearly two weeks later. By then it was too late, very poor communication, very frustrating that you can't speak to someone despite advertising on the web site you can, won't ever use power tools direct again. Disappointed.
Helpful Report
Posted 10 months ago
Great service and great product, I was kept informed and my product arrived in no time, highly recommended
Helpful Report
Posted 10 months ago
Part order. delivered on time as stated when ordering on-line.
Helpful Report
Posted 10 months ago
Good service, thankyou
Helpful Report
Posted 10 months ago
Faultless. Arrived early. Say no more.
Helpful Report
Posted 10 months ago
Quick and easy order facility, Good price. and good delivery
Helpful Report
Posted 10 months ago
Good product, great price and delivered as promised.
Helpful Report
Posted 10 months ago
I star since unable to select zero! I placed an order last week. for 5 bottles of Plastikote Matt Black B2 paint because that's all you had in stock. Still not received. This is an urgent requirement. Emailed today asking when we can expect delivery, to be told you can't find the order. Fedex say that you still haven't given it to them. I tried to phone your company last week to ask about placing an order for 50 bottles. Your phone service asks me to email. Why the hell have a phone number on your website if customers are directed to email afyer paying for a call? Absurd. Order still not received. Please call me back on 07767 401950 Email replies have been unsatisfactory to say the least.
Helpful Report
Posted 10 months ago
My "Faithfull" damp meter tester arrive ontime nicely packed and in good condition.
Helpful Report
Posted 10 months ago
Padlocks arrived in good condition and at good price
Helpful Report
Posted 10 months ago
Excellent service.
Helpful Report
Posted 10 months ago
Fast Service Indeed.
Helpful Report
Posted 10 months ago
Very efficient and quick delivery will use again
Helpful Report
Posted 10 months ago
Bought a box of stixall extreme power white adhesive not sure if the date on the tubes are a production date or a best before date if it’s the latter the date on them is 28/11/23
Helpful Report
Posted 10 months ago
Quick delivery, great prices!
Helpful Report
Posted 10 months ago
Very happy with the delivery and the product
Helpful Report
Posted 10 months ago
Easy ordering process, good information regarding purchased items, plenty of payment options, good communications and fast delivery.
Helpful Report
Posted 10 months ago
Pleased with quality and service. Yet to use.
Helpful Report
Posted 11 months ago
Fast delivery Good prices
Helpful Report
Posted 11 months ago
Power Tools Direct is rated 4.6 based on 13,092 reviews