Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.57

4.6 Rating 13,109 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,109 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

Write Your review

Tell us how Power Tools Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Power Tools Direct 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“ordered over a week ago: haven't received goods, havent received response to email chasing goods cant find tel number to follow up emails”

Helpful Report

Posted 1 year ago

“This has been a complete nightmare company to deal with, I paid for express delivery and 6 days later I have still not got it, I have stopped me from working for days as I'm a tradesman, now i,m told its being delivered today and I have to wait around another day as they do not pay for returned postage, they keep a phone number on there web page so it looks like they are contactable by phone when you ring it, it just tells you this line is unmanned and to email them, email them and it's just useless, told them not to post the items as they told me it had not left yet but they posted it anyways and they do not pay for return post, God never again will I use a web page without a working phone number as if something goes wrong it can and has been a complete nightmare, now complaining to my bank to get a chargeback”

Helpful Report

Posted 1 year ago

“Speedy service and good price”

Helpful Report

Posted 1 year ago

“Excellent price, goods delivered promptly and well packaged”

Helpful Report

Posted 1 year ago

“Great price for a great product and fast delivery. What more do you want?”

Helpful Report

Posted 1 year ago

“Quick turnaround with my order as always.”

Helpful Report

Posted 1 year ago

“Product arrived on time as promised.”

Helpful Report

Posted 1 year ago

“Extremely nice driver. Concerned that I needed help to carry parcel inside house.”

Helpful Report

Posted 1 year ago

“Delivered quickly and product as it should be”

Helpful Report

Posted 1 year ago

“very good website, making an order online simple and efficient....delivery process also very good.”

Helpful Report

Posted 1 year ago

“Great price and speedy delivery”

Helpful Report

Posted 1 year ago

“Prompt and efficient service.”

Helpful Report

Posted 1 year ago

“I was delighted with the communication ,the item was exactly the one I wanted!”

Helpful Report

Posted 1 year ago

“Great priced, dispatched the next day and delivered the following day. Great service, only jiggle was one pot of pain the lid cracked (intransit) and we lost a small amount of paint. But given we ordered 20Ltrs 100mls loss isn’t much so didn’t complain as I could clearly see it was packed well and transporting them that distance I would expect some minor issue. I’d happily use them again and would highly recommend them.”

Helpful Report

Posted 1 year ago

“‘In stock’ may not mean in stock. On the plus side, the refund didn’t take long. Shan’t bother trying again, though.”

Helpful Report

Posted 1 year ago

“Great price, Quick and easy to order and prompt delivery.”

Helpful Report

Posted 1 year ago

“Good product. Delivered promptly.”

Helpful Report

Posted 1 year ago

“Quick delivery would recommend this company”

Helpful Report

Posted 1 year ago

“Great price for hybrid silicon although others match it. Paid paid extra to get next day £9 and got it 4 days later. This is exactly the reason amazon are taking over all commerce. Some businesses don’t put nearly enough effort into shipping once order is in”

Helpful Report

Posted 1 year ago

“Excellent.”

Helpful Report

Posted 1 year ago

Power Tools Direct is rated 4.6 based on 13,109 reviews