Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.58

4.6 Rating 13,055 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,055 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service.”

Helpful Report

Posted 8 months ago

“I am extremely dissatisfied with the service I have received from your company. I placed an order at the beginning of the week and paid £8.95 for express delivery, yet it is now Friday and my order still has not arrived. I have lost money each day that the items have not arrived, as I am unable to work without them. I requested a refund and am still waiting for my money back. This delay in delivery and lack of communication is unacceptable. If I had known that the express delivery I paid for would not be honored, I would have ordered from a different company that could deliver in a timely manner. I am extremely disappointed in the level of service provided by PowerToolsDirects.com and will not be ordering from you again in the future. Sincerely, Byulent Eminov”

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Posted 8 months ago

“Used this company a few times now and the service has always been fantastic. Good prices, fast service perfect.”

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Posted 8 months ago

“Excellent service.”

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Posted 8 months ago

“The price for the varnish was excellent. The delivery firm fed ex was excellent. However you got my order at 6pm thursday , i spent £9 on express delivery, but it didnt get to the couriers till tuesday!! Thats not express which i paid for and i was expecting it on monday or tuesday at the latest, not half way through wednesday.”

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Posted 8 months ago

“Plate compactor arrived very quickly with no fuss. Great service!”

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Posted 8 months ago

“Excellent fast service”

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Posted 8 months ago

“Very quick delivery, easy ordering”

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Posted 8 months ago

“Delivery arrived well packed.very nice driver. We will definitely use Power Tools again thank you all😀”

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Posted 8 months ago

“Had a small problem with my order but it was solved immediately very good customer service”

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Posted 8 months ago

“Quick turn round of order and delivery. Great.”

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Posted 8 months ago

“Cheap and quick”

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Posted 8 months ago

“Bought Hyundai powered barrow,best price on internet. Delivered in 3 working days, Good service from courier.Machine very well packaged and ready to go out of the box when filled with fluid. So far very happy with performance.”

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Posted 8 months ago

“Easy to order and quick.”

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Posted 8 months ago

“Good prices and quick, friendly service”

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Posted 8 months ago

“Fast delivery and great tool”

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Posted 8 months ago

“Product ordered on the 13 Feb, delivered on the 16th Feb, paid extra for the express delivery (via Royal Mail Tracked). The goods were as described and work perfectly.”

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Posted 8 months ago

“Service was very quick and items were very good value, the only negative was the postage which was a bit steep. Coms were a little disjointed.”

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Posted 8 months ago

“Excellent service and equipment arried earlier than expected. Would highly recommend. Thank you”

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Posted 8 months ago

“Provided me two bill hooks. Arrived swiftly. They were however blunt. Completely blunt. We have had to spend an hour sharpening them. Why blunt a blade before sending?”

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Posted 8 months ago

Power Tools Direct is rated 4.6 based on 13,055 reviews