Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.58

4.6 Rating 13,060 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,060 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

Write Your review

Tell us how Power Tools Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Power Tools Direct 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient & at a good price.”

Helpful Report

Posted 2 years ago

“Easy to buy online at a great price with prompt shipment and delivery.”

Helpful Report

Posted 2 years ago

“GOOD SERVICE”

Helpful Report

Posted 2 years ago

“The welder I ordered arrived on time and was a great product I would have no hesitation in ordering from this company again I would certainly recommend Power Tools Direct”

Helpful Report

Posted 2 years ago

“exellent ! very pleased with the fast and efficiant service .”

Helpful Report

Posted 2 years ago

“Good solid soil sifter for the garden. No fuss.”

Helpful Report

Posted 2 years ago

“Web site said, had stock, money taken, never sent and only refunded when chased”

Helpful Report

Posted 2 years ago

“excellent!”

Helpful Report

Posted 2 years ago

“Great delivery and item”

Helpful Report

Posted 2 years ago

“Good prices and fast service”

Helpful Report

Posted 2 years ago

“Great service”

Helpful Report

Posted 2 years ago

“Came quickly not noisy looks well put together . Has a good distance from mop to buff side so you can do bigger pieces.”

Helpful Report

Posted 2 years ago

“Bought 2 products paid extra for express delivery. Parcel turns up later than expected with only half of the order. Contact customer service to be told that the full order has been delivered. Email them back to let them know that it is definitely not been fully delivered. They continue to say it has and make out that I’m lying. They then say they will take up a dispute with the courier but in the meanwhile I’m out of pocket for a product I’ve not received and no intention of sending me a replacement out while they deal with the courier. Customer service is one of the worse I’ve had the unpleasure of dealing with. Would avoid this company in the future. Also no phone line to speak to anyone???”

Helpful Report

Posted 2 years ago

“Had order quickly good service”

Helpful Report

Posted 2 years ago

“Excellent Service, fast delivery and competitive prices. would buy from them again”

Helpful Report

Posted 2 years ago

“Found quite an obscure product here. Delivered and wrapped very well, though maybe it could have been quicker in coming (5 days). Good experience though with PTD. Ta.”

Helpful Report

Posted 2 years ago

“Item as described. No problems.”

Helpful Report

Posted 2 years ago

“Appreciated the follow-emails about progress once I had placed an order. Good to see the items dispatch so quickly. Only niggle is your search engine - you stock parts that don’t show up. Search for Clarke mortise and the machine shows up with two size bits, yet I knew it had four different size bits. I had to guess the part numbers of the ‘missing’ bits to find that you did sell them and they were in stock. I hope this is an exception to the rule or you could be loosing sales!”

Helpful Report

Posted 2 years ago

“Tried to return product but it would be at my cost”

Helpful Report

Posted 2 years ago

“Excellent company, ordered a Ridgid cast iron pipe Cutter, delivery was very quick. 5 stars”

Helpful Report

Posted 2 years ago

Power Tools Direct is rated 4.6 based on 13,060 reviews