Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.57

4.6 Rating 13,137 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,137 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived as planned, did an ok job covering wear and tear stains on the walls. Not full coverage as a paint job but not bad at all.”

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Posted 2 months ago

“The Faithful bulb planter is extremely robust and has been very well designed. It is sold by Power Tools at a very competitive price. Removing the plug of earth from the bore of the planter needs some ingenuity, but when an effective method has been devised each bulb can be planted in seconds.”

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Posted 2 months ago

“Great delivery service and a good price”

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Posted 2 months ago

“A very straight forward sale. The item was a good price and arrived quickly.”

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Posted 2 months ago

“brilliant service.”

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Posted 2 months ago

“The best price for the best tools”

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Posted 2 months ago

“Delivered quickly easy to use website.Unfortunayely some screws had escaped from the box possibly due to rough handling, possibly a courier issue.”

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Posted 2 months ago

“Easy ordering super fast delivery good pricing”

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Posted 3 months ago

“Just the job, ... arrived promptly in good condition. Very satisfied.”

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Posted 3 months ago

“no problems at all.”

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Posted 3 months ago

“Brilliant prices, quick delivery but would have been handy if delivery company let you know when and what time they were delivering.”

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Posted 3 months ago

“It seem to be ok the soldering iron and tips THank you Paul”

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Posted 3 months ago

“Great item , well packaged and delivered on time 👍🏻”

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Posted 3 months ago

“Supplied difficult to get items so very pleased. Good price and quick delivery.”

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Posted 3 months ago

“Good price, quick delivery and helpful tech help with question we had”

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Posted 3 months ago

“Ordered 3 items and paid for express delivery. Sent emails. 7 days later package out for delivery. All items arrived damaged as packaging consisted of winding black bin liner roll around them. Sharp edges had perforated packaging. All handles had perforated packaging and were damaged. Contacted them. Asked to supply photos of damage to packaging, goods and how items were packed in box. Bit difficult when there is no box!! Did I want a refund or replacement. Requested replacement. Received returns label but then I have to package items safely and arrange a day to wait for the courier to collect. Received an email saying that I have received a refund. Contacted again to find out why no replacement as items in stock. Returns department did not realise I wanted replacements. Easier to press a few keys on a computer than fulfill and repackage my order??? They say they are sorry about what happened and if I still want the goods I can reorder on the website!!! DO NOT THINK SO!”

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Posted 3 months ago

“Excellent and speedy service. Kept well informed about the products jurney and up to date tracking as well. Good prices on top of all that so what's not to like.”

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Posted 3 months ago

“Very competitive price for an excellent product will use same supplier in future”

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Posted 3 months ago

“Very efficient and keep you with up to date progress of your order and delivery.”

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Posted 3 months ago

“Tool was great but delivery wasn't next day !!”

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Posted 3 months ago

Power Tools Direct is rated 4.6 based on 13,137 reviews