Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.58

4.6 Rating 13,055 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,055 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Paid for express shipping for it to arrive 6 days later!!! Sent 3 emails no reply…. Lesson learnt not to buy from them again.”

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Posted 2 months ago

“Power Tools Direct products and service has been first class. Ordered online and goods arrived as advertised, and in a timely manner. Unlike many Power Tools Direct communications regarding dispatch and delivery were spot on.”

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Posted 2 months ago

“No problem with ordering delivery was fine,the only problem was the packaging was not any good when it arrived paint tins dinted both lids had sprung pair leaking. I did email the company to let them know bur no reply.”

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Posted 2 months ago

“Invoice number 1000406461 Order number 1000502927 My purchase arrived in an open package, three tubes of sealant, no good to me as the nozzles had dissappeared, as I needed them the next day I had an eight mile round trip to get some and an extra cost. I have already sent a message to you and have had no reply to date. Martyn Long”

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Posted 2 months ago

“Efficient service. Thanks”

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Posted 2 months ago

“Sorted courier delivery issue promptly. Would recommend Power Tools Direct wholeheartedly.”

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Posted 2 months ago

“Speedy delivery, also very happy with purchase”

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Posted 2 months ago

“Good competitive price. Quick efficient delivery. Would recommend”

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Posted 2 months ago

“Everything went perfect, great service.”

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Posted 2 months ago

“Easy to find the items required and place the order. The items were at a good price and deliver quickly.”

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Posted 2 months ago

“Advertised as free delivery, then requires £5.95. Not exactly free more like bait!”

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Posted 2 months ago

“Easy to order, helpful customer service, delivered promptly.”

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Posted 2 months ago

“Reasonable prices and very efficient service, a good company to buy from”

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Posted 2 months ago

“Good price good product,great service.”

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Posted 2 months ago

“Excellent service and tool chest arrived in perfect condition”

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Posted 2 months ago

“Delivery was next day and as advised with excellent tracking advice”

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Posted 2 months ago

“Great service and price speedy delivery”

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Posted 2 months ago

“Products are cheap but let down by false promises on delivery dates and expensive delivery.”

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Posted 2 months ago

“Easy to find required product, easy to place order, it arrived sooner than expected and it was what I wanted. What more can you ask?”

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Posted 2 months ago

“Advertised HG stove glass cleaner with Free Delivery then added postal charge at check out ?”

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Posted 2 months ago

Power Tools Direct is rated 4.6 based on 13,055 reviews