Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.58

4.6 Rating 13,055 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,055 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the tool, but it was very badly wrapped and not well protected and it took a week to arrive after supposedly being sent next-day delivery.”

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Posted 5 months ago

“Fast delivery so far very pleased with strimmer”

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Posted 5 months ago

“Bought the Clarke 7637706 Cwb-R1B Red Workbench+30Pcs Hooks,turns out its not the original one in the diagram as apparently thats only for illustration purpose lol,the bench that came is a cheap cardboard and tin version,doesnt even resemble the picture except its red,absolute rubbish false advertising but apparently its clarkes fault not theres even though they only show the picture of the bench you WON'T get so steer clear”

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Posted 5 months ago

“Fast dispatch and good prices but can be tricky to get through to customer service on phone”

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Posted 5 months ago

“Excellent quality of item and quick delivery”

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Posted 5 months ago

“Drain shovel delivered within 24 hours of placing order through website. The tool is of good quality and was competitively priced.”

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Posted 5 months ago

“the item arrived in parts. now have to find time to put it together - not good!”

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Posted 5 months ago

“Weighs a bit but thats what you want. Timely service too.”

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Posted 5 months ago

“Bad costumers services”

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Posted 5 months ago

“I had bought a fairly expensive item for my partner for his birthday, and this company cancelled my order due to not having the stock, after I had already paid. If you do not have the stock, it should be listed as out of stock on the website and money should not be taken out of my bank account. I have since checked and no refund has returned to my account and i have instead received an email mentioning credit? If I have been given credit instead, I must insist on a full refund and perhaps even some compensation, as I do not intend on using your service again and am massively disappointed. I have now had to repurchase from a competitor, without having yet received the refund as his birthday is too soon to wait. For some people they are not able to afford the luxury of repurchasing from another website before refunds are issued and therefore this poses a real issue on this company. Do not recommend for purchases.”

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Posted 5 months ago

“shocking service, the company does not know what they can and cant ship with their chosen courier, courier refuses to deliver silicon spray, so company refund your paypal but dont even bother getting in touch with the customer to let them know personally i wouldnt use again as 1. i didnt get my order 2. noone notified me until i got refunded,3. idiots should choose a shipping company that will ship their products”

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Posted 5 months ago

“I paid extra for next day delivery, and it arrived 5 days later”

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Posted 5 months ago

“Excellent service and very pleased with the equipment”

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Posted 5 months ago

“Very good price and very efficient service”

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Posted 5 months ago

“Easy to navigate the website, excellent prices and quick delivery well packaged item”

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Posted 5 months ago

“Good deal on our new thermometer and next day delivery, can't go wrong.”

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Posted 5 months ago

“Ordered on a Monday, and paid the extra for express delivery. Items dispatched on Thursday and received on Friday. Expected items a little quicker as I would normally from other sites. A little slow to dispatch. But items were competitively priced.”

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Posted 5 months ago

“It does the job it was made for very well.”

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Posted 5 months ago

“Good company. Good service, good product at a good price. Delivery prompt and by a pleasant driver. Happy to purchase again if needed. Thank you.”

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Posted 5 months ago

“Pleased with service”

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Posted 5 months ago

Power Tools Direct is rated 4.6 based on 13,055 reviews