Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.58

4.6 Rating 13,056 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,056 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As described and on time.”

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Posted 1 year ago

“On point and best price yet”

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Posted 1 year ago

“The two 5ltr cans of wood preserver were despatched very quickly and also received within two days. Extremely well protected and well packaged too. Thank you.”

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Posted 1 year ago

“Delivered on time, good prices, packed well”

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Posted 1 year ago

“Easy to use website, fast delivery and reasonably priced.”

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Posted 1 year ago

“Came quickly and reasonably priced.”

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Posted 1 year ago

“Excellent quality good price”

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Posted 1 year ago

“Great service and competitive price, always good to use an independent business.”

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Posted 1 year ago

“Good service and quick delivery. I would certainly use them again.”

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Posted 1 year ago

“Delivery could and should be better. Stevie Wonder the DHL driver delivered my parcel to the wrong address but I received it in the end. As for the hedge trimmer - i am very pleased with it. Hardly weighs anything and does the job.”

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Posted 1 year ago

“Excellent customer service support. Had an issue with part of my order which we weren’t able to resolve. New item sent out by return delivery. Prices are comparable with other retailers if not cheaper. Would definitely recommend.”

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Posted 1 year ago

“Competitive prices and fast delivery Highly recommend company”

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Posted 1 year ago

“First class service.”

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Posted 1 year ago

“Power tools direct were fine but were let down by the courier ( Fedex) they used who neither performed to contract ( next working day) nor were able / willing to give meaningful updates after a non delivery”

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Posted 1 year ago

“A great company to buy from, very fair prices and my builders tubs arrived 5 days earlier than expected. A great service and a very easy transaction”

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Posted 1 year ago

“Placed an order for starrett hole saw and a torque screwdriver set. All items said to be in stock at time of order. The next day I got a refund for the screwdriver set . No explanation was given why I was refunded . Very poor lack of communication. It doesn't take much to let you know why your sent a refund .”

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Posted 1 year ago

“Good service and price”

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Posted 1 year ago

“Very print service and excellent product, wii definitely use this company again.”

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Posted 1 year ago

“Perfect Ok”

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Posted 1 year ago

“Good prices but problems with the express delivery. Only got one box of two initially. Fed Ex must have forgotten to get the other one out of the van. Contacted Power Tools Direct, email the only option, no phone contact available. They replied quickly they would look into it. I gave it 24 hours and sent a follow up with no reply. However Fed Ex finally got their act together and delivered the second package, battered from its adventure, later that day. I would have thought Power Tools Direct would have at least apologised for me paying for express delivery and not getting it.”

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Posted 1 year ago

Power Tools Direct is rated 4.6 based on 13,056 reviews