Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.57

4.6 Rating 13,144 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,144 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very happy with purchase fast shipping would be happy to deal with them again”

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Posted 4 years ago

“Haven’t received item due to no stock. Still not received refund!”

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Posted 4 years ago

“5 star service. Item arrived quickly and in good condition. Would use PTD again”

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Posted 4 years ago

“The item I bought was in stock at a very competitive price. The postage charges were reasonable and the item arrived carefully packaged. I would certainly buy from power tools direct again.”

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Posted 4 years ago

“Very prompt delivery of goods”

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Posted 4 years ago

“Good quality product”

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Posted 4 years ago

“Very good quality and fast delivery service, thank you”

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Posted 4 years ago

“Somehow a problem with payment developed with my bank who would not process payment Not knowing the company I decided not to proceed with my order to err on the advice of my bank. It may have just been a genuine error on my part. Fraud is a big problem on the internet I was just being careful no reflection on Power Direct”

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Posted 4 years ago

“Incorrect stock shown on website. Took 3 days to inform me.”

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Posted 4 years ago

“Excellent. Very quick and efficient.”

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Posted 4 years ago

“Just brilliant”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Can't write a review because they did not fulfil my order they did however refund me in full but I would rather have had the goods!!”

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Posted 4 years ago

“Never got my order customer service is as bad thank god was only £20 will never use your company again !”

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Posted 4 years ago

“Came within specified time and I was kept up to date with progress. Very impressed. Price also very competitive”

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Posted 4 years ago

“ordered leadmate on 16th oct, arrived 2nd nov. No reply to phone calls or messages, no reply to emails. v.poor customer service. unlikely to use again”

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Posted 4 years ago

“Fantastic”

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Posted 4 years ago

“Brilliant service and good communication- a well proven procedure in getting the goods to the customer on time”

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Posted 4 years ago

“Superb delivery times”

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Posted 4 years ago

“Excellent products, prices and delivery times! Couldn't fault it.”

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Posted 4 years ago

Power Tools Direct is rated 4.6 based on 13,144 reviews