Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.58

4.6 Rating 13,055 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,055 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“we ordered the compressor shhhh oil, 3 bottles, it was delivered within 2/3 days, perfectly packaged, a good company to deal with!”

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Posted 10 months ago

“As described and delivered on time. Thanks”

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Posted 10 months ago

“Good stock, great prices but what is the point of premium delivery when your order isn't picked for 3 days. Felt let down.”

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Posted 10 months ago

“Good service and product.”

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Posted 10 months ago

“Brilliant, I'll probably buy from these guys again soon!”

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Posted 10 months ago

“No sign of the order after you said you'd despatched it 10 days ago.”

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Posted 10 months ago

“ORDERED 22MM BOX SPANNERS, EASILY FOUND ON THEIR WEBSITE, PAID USING THE COMPANY BANK CARD, PARTS WERE DELIVERED WITHIN 2 DAYS OF ORDERING.”

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Posted 10 months ago

“Ordered soldering iron on Wednesday and received Friday.”

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Posted 10 months ago

“My order was processed and shipped very quickly AND at a good price. Will definitely use them again.”

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Posted 10 months ago

“Placed an order a week ago , half of it turned up , asked when the rest was being sent , just got refund for the unsent items with no explanation ( should have used Amazon )”

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Posted 10 months ago

“Excellent value and quick delivery. Great communication”

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Posted 10 months ago

“Items ordered are what was expected.”

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Posted 10 months ago

“Order arrived promptly and was as described on the Web site.”

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Posted 10 months ago

“Ordered the part a week before Christmas and payed for next day delivery as part was indicated as in stock, after emails asking about my parcel it arrived on the 3rd of January.”

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Posted 10 months ago

“This was not the first time of ordering from this company and every time service has been excellent. The item was an inspection lamp which was a very good price, easy to assemble and delivered speedily.”

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Posted 10 months ago

“Prices fine Responses to emails OK Shipping - poor. Ordered on 3rd Jan with 5th delivery shown. Paid for Express delivery. Evening of 5th - no delivery and still showing as processing, so not even shipped. Telephone contact IMPOSSIBLE”

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Posted 10 months ago

“Easy to order and delivered far earlier than first indicated which was a bonus, particularly so near to Christmas.”

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Posted 10 months ago

“Just did the job, supplied the goods at a good price and all at super speed. Can't be faulted. Can't be praised enough.”

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Posted 10 months ago

“Absolutely shocking only received one of the tools out of the two I ordered but no indication to why this has happened”

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Posted 10 months ago

“Still don't have the items. Have messaged multiple times yet still do not have a response.”

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Posted 10 months ago

Power Tools Direct is rated 4.6 based on 13,055 reviews