Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.57

4.6 Rating 13,111 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,111 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Advertise stock they don’t have”

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Posted 1 year ago

“the order arrived promptly”

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Posted 1 year ago

“I have used Power Tools Direct several times and have been pleased with their range of products and overall service.”

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Posted 1 year ago

“Arrived early very well packed,would use again.”

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Posted 1 year ago

“Bought bow saw blades. Prompt delivery. No issues.”

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Posted 1 year ago

“Goods showed available to buy, two days after purchase was informed goods out of stock”

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Posted 1 year ago

“I am still waiting for goods that should have been delivered between the dates of 17th-20th March. Customer service support is zero. I would think twice about ordering anything thru this company unless you are prepared to wait and put up with non existent Customer Service Support”

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Posted 1 year ago

“The products I ordered were showing as In stock, when my parcel didn't arrive I emailed, got a response saying it hadn't been dispatched yet, then the following day a refund on all products saying one item had been discontinued. I paid express delivery as I needed the items quickly.”

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Posted 1 year ago

“Waited 3 weeks never arrived emailed, given choice off wait or return money. Money returned in 3 days, ordered from Zoro arrived in 3 days I know where I am going next time.”

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Posted 1 year ago

“Still waiting for delivery of some of my order it’s now 7 working days and no notification of when it’s coming.”

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Posted 1 year ago

“I ordered 25 tubes of clear silicon and 25 tubes of white. I received 50 tubes of white”

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Posted 1 year ago

“Fast and efficient delivery and perfect tool for the job”

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Posted 1 year ago

“Arrived on the day specified in excellent condition. The product was well packaged and very well priced. Will definitely use Power Tools Direct again.”

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Posted 1 year ago

“Item was well packed and delivered the next day. Product was good value for money.”

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Posted 1 year ago

“Trouble-free ordering and prompt delivery, would use the company again.”

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Posted 1 year ago

“Good quick service!”

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Posted 1 year ago

“High quality tools at very keen prices. Excellent standard of packaging. Express delivery for just £1 extra is very efficient. High standard of customer service-shout out to Gosia. All in all, a class act. I shall be placing further orders soon.”

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Posted 1 year ago

“Very pleased with my purchase delivery was very quick and efficient will be using this company again well done excellent . .”

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Posted 1 year ago

“Excellent Service from Power Tools Direct Delivery came day after I ordered it well informed and well packaged highly recommended.”

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Posted 1 year ago

“Good service and competitive prices”

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Posted 1 year ago

Power Tools Direct is rated 4.6 based on 13,111 reviews