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Power Tools Direct Reviews

4.6 Rating 13,204 Reviews
94 %
of reviewers recommend Power Tools Direct
4.6
Based on 13,204 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 78%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Could Be Better
Read Power Tools Direct Reviews
Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th August 2024
Anna
Power Tools Direct 5 star review on 12th August 2024
Anna
Power Tools Direct 5 star review on 5th March 2024
Robin Bailey
Power Tools Direct 5 star review on 9th February 2024
H Asryan
Power Tools Direct 5 star review on 9th February 2024
H Asryan
Power Tools Direct 5 star review on 22nd November 2023
Razvan
Power Tools Direct 5 star review on 27th October 2023
Gary
37
Anonymous
Anonymous  // 01/01/2019
Availability, price and order process was all straightforward but the delivery let it down. Having paid extra for express delivery I was confused and disappointed when tracking information showed that the parcel was delayed by the carriers - DHL - with no explanation as to why. I chased the sales team twice and eventually the parcel turned up, delivered by a ‘man with a van’ not the regular DHL delivery man. It arrived JUST within the time frame!
Helpful Report
Posted 3 years ago
Great prices on the products I needed (Command hanging strips) with reasonable shipping times.
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Posted 3 years ago
Good prices, quick delivery, very good overall, BUT! would be nice if they would provide a telephone service, so you can verify important things quickly, Also, an option to collect, so you can save on delivery cost!
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Posted 3 years ago
Excellent range of tools.
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Posted 3 years ago
Very good service. Just a minor comment on far too big a box and consequently plenty of thankfully paper packaging Thank you.
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Posted 3 years ago
Very good service Cheers
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Posted 3 years ago
I have already taken part in a review and have asked for a replacement cutting head protective cover which was smashed on arrival at number 63. It would be good to be able to transport it in a car safely.
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Posted 3 years ago
Recently ordered Clarkes wood burner, great price and good service. Expect deliveries to be delayed due to current climate, overall very happy and will use their services again.
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Posted 3 years ago
it came quick and is what I wanted
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Posted 3 years ago
Fast service, reasonal price for good named product. Would have no hesitation to use again. Thank you!
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Posted 3 years ago
All good on time and everything as ordered.
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Posted 3 years ago
Prices ok, easy ordering and prompt delivery.
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Posted 3 years ago
Easy website, good products and simple to use. A little confused over delivery but this was down to the courier.
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Posted 3 years ago
I had to chase up the order, however, once I had made contact the order was fulfilled. The item was delivered well packaged with no damage.
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Posted 3 years ago
Excellent service, web site easy to use, prompt delivery. No complaints!
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Posted 3 years ago
The service from Power Tools Direct was fair and reasonable, unfortunately the item I ordered was out of stock. The response from PTD was professional and above reproach, they refunded the purchase price immediately. Thank you for your honest approach to online sales. Well done Power Tools Direct
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Posted 3 years ago
Generally pleased with the service with the order being delivered on the expected date. However, my order was placed without an account and there was no communication from PTD to follow the order progress. Probably not a problem with an account. When I enquired about delivery the response was prompt and useful. I would use PTD again now I have set up an account.
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Posted 3 years ago
Good services, with no issues
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Posted 3 years ago
Easy to order. Arrived within expected period.
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Posted 3 years ago
Items arrived in good time and seem to be correect. Haven't used the deck sealant yet!
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Posted 3 years ago
Power Tools Direct is rated 4.6 based on 13,204 reviews