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Power Tools Direct Reviews

4.6 Rating 13,141 Reviews
94 %
of reviewers recommend Power Tools Direct
4.6
Based on 13,141 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 78%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Could Be Better
Read Power Tools Direct Reviews
Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th August 2024
Anna
Power Tools Direct 5 star review on 12th August 2024
Anna
Power Tools Direct 5 star review on 5th March 2024
Robin Bailey
Power Tools Direct 5 star review on 9th February 2024
H Asryan
Power Tools Direct 5 star review on 9th February 2024
H Asryan
Power Tools Direct 5 star review on 22nd November 2023
Razvan
Power Tools Direct 5 star review on 27th October 2023
Gary
37
Anonymous
Anonymous  // 01/01/2019
Fast and friendly service
Helpful Report
Posted 3 years ago
As description, with good delivery.
Helpful Report
Posted 3 years ago
Delivered as stated in the given time - will shop here if I need anything again.
Helpful Report
Posted 3 years ago
Avoid like the plague, ordered an item which apparently was a stock item, payed for express delivery and when the item did not arrive I had to contact PTD to be advised that the item is on back order. Although I have pointed out to them that this item is not infact stocked, they continue to take your money for items they have no control over. Only gave 1 star rating as 0 stars is not an option.
Helpful Report
Posted 3 years ago
It was only a small order but it arrived after only a few days .
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Posted 3 years ago
Very prompt with delivery.
Helpful Report
Posted 3 years ago
AVOID this company if you want your goods. they have stuff on there website that says its in stock but it isn't. They don't even tell you even after you have ordered it. It's not until you start questioning them on why your order hasn't turned up and even then they don't tell you,they say they will contact warehouse and get intouch. But because there communication is so bad even that takes a day or two. Very poorly ran so take my advice AVOID. Ended up I had to get a refund and even that took days so I couldn't order another from somewhere else as it was a £1200 item and I needed the money back in my account. Trust me just AVOID them.
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Posted 3 years ago
great service , thanks
Helpful Report
Posted 3 years ago
Item delivered early
Helpful Report
Posted 3 years ago
Prompt and efficient service repeat order for last two items from you to follow
Helpful Report
Posted 3 years ago
Came well packaged. Quick delivery too. Couldn't ask for more
Helpful Report
Posted 3 years ago
Easy to navigate website and super quick transaction and delivery
Helpful Report
Posted 3 years ago
Product is no very good
Helpful Report
Posted 3 years ago
Dealt with my order well
Helpful Report
Posted 3 years ago
First time order very good
Helpful Report
Posted 3 years ago
Excellent communication delivery on time, product quality outstanding.
Helpful Report
Posted 3 years ago
Fantastic Price and Next Day Delivery as stated!
Helpful Report
Posted 3 years ago
Excellent throughout many thanks
Helpful Report
Posted 3 years ago
Great price and great delivery .Would certainly recommend!!!
Helpful Report
Posted 3 years ago
Quick delivery, A* products, great quality!! Definitely recommend
Helpful Report
Posted 3 years ago
Power Tools Direct is rated 4.6 based on 13,141 reviews