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Power Tools Direct Reviews

4.6 Rating 13,054 Reviews
94 %
of reviewers recommend Power Tools Direct
4.6
Based on 13,054 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 78%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Could Be Better
Read Power Tools Direct Reviews
Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

Write Your review

Power Tools Direct 5 star review on 12th August 2024
Anna
Power Tools Direct 5 star review on 12th August 2024
Anna
Power Tools Direct 5 star review on 5th March 2024
Robin Bailey
Power Tools Direct 5 star review on 9th February 2024
H Asryan
Power Tools Direct 5 star review on 9th February 2024
H Asryan
Power Tools Direct 5 star review on 22nd November 2023
Razvan
Power Tools Direct 5 star review on 27th October 2023
Gary
37
Anonymous
Anonymous  // 01/01/2019
Excellent,as described,good product+price,very quick delivery,very well packaged,AAA++
Helpful Report
Posted 1 month ago
Quick delivery, good price.
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Posted 1 month ago
Always a great service
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Posted 1 month ago
12345678910
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Posted 1 month ago
Terrible company. Ordered product over a week ago. Still not turned up or had any response from my efforts to find out what’s going on with the delivery. Not ideal when you pay extra for delivery when you’re relying on the product for a job!! Will Never use again. Recommend you AVOID!!!
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Posted 1 month ago
Excellent company a pleasure to deal with and perfect delivery 🚚 👍
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Posted 1 month ago
Great service will be buying off you again
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Posted 1 month ago
Excellent company. Superb prices, way cheaper than big names. Customer service is brilliant and they use a good courier company. Can’t fault them. Thank you.
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Posted 1 month ago
efficient service
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Posted 1 month ago
Terrible paid for express delivery never received item no communication don't buy anything from
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Posted 1 month ago
First class service from start to finish aas well as good value.
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Posted 1 month ago
Exactly what I ordered and a quick delivery with standard Royal Mail post.
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Posted 1 month ago
Well do the job
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Posted 1 month ago
Delivery was excellent
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Posted 1 month ago
Can only give them a five-star
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Posted 1 month ago
Simple process to order and confirmation. Delivery took a few days so no problem at all. I’ll defiantly look at their site again next time I require tooling.
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Posted 1 month ago
Great service
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Posted 1 month ago
Very poor communication, orders not delivered on time despite paying premium. Unable to contact on phone they did eventually respond on email but it was as though that jolted them to deliver, really frustrating. I had to cancel the workman who was coming as it took way too long. When the products came (I had to place 2 orders) I was pleased with the product and the price however, this does not make up for the is this product going to arrive feeling.
Helpful Report
Posted 1 month ago
Great company with good communications thank you - will definitely purchase from again
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Posted 1 month ago
Bit slow to deliver short on updates
Helpful Report
Posted 1 month ago
Power Tools Direct is rated 4.6 based on 13,054 reviews