Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.58

4.6 Rating 13,089 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,089 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The best price for the best tools”

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Posted 1 month ago

“Delivered quickly easy to use website.Unfortunayely some screws had escaped from the box possibly due to rough handling, possibly a courier issue.”

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Posted 1 month ago

“Easy ordering super fast delivery good pricing”

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Posted 1 month ago

“Just the job, ... arrived promptly in good condition. Very satisfied.”

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Posted 1 month ago

“no problems at all.”

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Posted 1 month ago

“Brilliant prices, quick delivery but would have been handy if delivery company let you know when and what time they were delivering.”

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Posted 1 month ago

“It seem to be ok the soldering iron and tips THank you Paul”

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Posted 1 month ago

“Great item , well packaged and delivered on time 👍🏻”

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Posted 1 month ago

“Supplied difficult to get items so very pleased. Good price and quick delivery.”

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Posted 1 month ago

“Good price, quick delivery and helpful tech help with question we had”

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Posted 1 month ago

“Ordered 3 items and paid for express delivery. Sent emails. 7 days later package out for delivery. All items arrived damaged as packaging consisted of winding black bin liner roll around them. Sharp edges had perforated packaging. All handles had perforated packaging and were damaged. Contacted them. Asked to supply photos of damage to packaging, goods and how items were packed in box. Bit difficult when there is no box!! Did I want a refund or replacement. Requested replacement. Received returns label but then I have to package items safely and arrange a day to wait for the courier to collect. Received an email saying that I have received a refund. Contacted again to find out why no replacement as items in stock. Returns department did not realise I wanted replacements. Easier to press a few keys on a computer than fulfill and repackage my order??? They say they are sorry about what happened and if I still want the goods I can reorder on the website!!! DO NOT THINK SO!”

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Posted 1 month ago

“Excellent and speedy service. Kept well informed about the products jurney and up to date tracking as well. Good prices on top of all that so what's not to like.”

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Posted 1 month ago

“Very competitive price for an excellent product will use same supplier in future”

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Posted 1 month ago

“Very efficient and keep you with up to date progress of your order and delivery.”

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Posted 1 month ago

“Tool was great but delivery wasn't next day !!”

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Posted 1 month ago

“Great price and fast delivery”

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Posted 2 months ago

“Always use this company - competitive pricing, fast delivery and the webiste is easy to navigate!”

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Posted 2 months ago

“excellent price and great delivery time..just a shame no one answered the phone when I called...and no fault of yours but the welder didn't work when I fitted the plug..coincidently a wire had come off the switch, which I sorted myself.”

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Posted 2 months ago

“Goodprice, good service: item delivered on the right day.”

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Posted 2 months ago

“Good company to deal with and prompt delivery”

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Posted 2 months ago

Power Tools Direct is rated 4.6 based on 13,089 reviews