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Power Tools Direct Reviews

4.6 Rating 13,094 Reviews
94 %
of reviewers recommend Power Tools Direct
4.6
Based on 13,094 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 78%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Could Be Better
Read Power Tools Direct Reviews
Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

Write Your review

Power Tools Direct 5 star review on 12th August 2024
Anna
Power Tools Direct 5 star review on 12th August 2024
Anna
Power Tools Direct 5 star review on 5th March 2024
Robin Bailey
Power Tools Direct 5 star review on 9th February 2024
H Asryan
Power Tools Direct 5 star review on 9th February 2024
H Asryan
Power Tools Direct 5 star review on 22nd November 2023
Razvan
Power Tools Direct 5 star review on 27th October 2023
Gary
37
Anonymous
Anonymous  // 01/01/2019
Really pleased with my purchase from Power Tools Direct. The price was fair, the delivery was prompt and the quality of the chisel set I received was is excellent.
Helpful Report
Posted 1 year ago
Great all servies 8
Helpful Report
Posted 1 year ago
I purchased a CS6-9D combined sanding disc and belt. Prior to purchase, I made several enquiries about the machine and spare abrasives. I was promptly answered by sales assistant, Gosia, who was extremely helpful and became my reliable contact throughout the purchase. After delivery, I discovered a couple of issues which were no fault of Power Tools Direct. Gosia remained my point of contact throughout, providing prompt responses to my e mails and effectively liaised between PTD and the tool manufacturer to achieve a satisfactory outcome. Throughout our interaction, Gosia has been a credit to Power Tools Direct, being prompt, diligent and highly professional in all respects. I would recommend this company for which Gosia is an excellent ambassador. Thank you Power Tools Direct. Ian
Helpful Report
Posted 1 year ago
I ordered some loft floor risers which I am extremely pleased with. They were fitted at the weekend, by my Son and his partner, along with some floor boards. I am now able to store things in the loft, so very happy. Power Tools Direct supplied them in good time, very reasonable prices, I cannot fault the company or the quality and prices. I will be ordering again, as there are more boards to be fitted. Thank you Power Tools Direct.
Helpful Report
Posted 1 year ago
Fast delivery
Helpful Report
Posted 1 year ago
Great service.👍🏻
Helpful Report
Posted 1 year ago
Stunning bit of kit, delivered well on time, can’t praise this company enough, I’ll definitely use them again, absolutely spot on 👍
Helpful Report
Posted 1 year ago
I purchased a CS6-9D combined sanding disc and belt. Prior to purchase, I made several enquiries about the machine and spare abrasives. I was promptly answered by sales assistant, Gosia, who was extremely helpful and became my reliable contact throughout the purchase. After delivery, I discovered a couple of issues which were no fault of Power Tools Direct. Gosia remained my point of contact throughout, providing prompt responses to my e mails and effectively liaised between PTD and the tool manufacturer to achieve a satisfactory outcome. Throughout our interaction, Gosia has been a credit to Power Tools Direct, being prompt, diligent and highly professional in all respects. I would recommend this company for which Gosia is an excellent ambassador. Thank you Power Tools Direct. Ian
Helpful Report
Posted 1 year ago
Solid tool. Yet to use it but looks very sturdy
Helpful Report
Posted 1 year ago
Ordered the items & they turned up happy days….
Helpful Report
Posted 1 year ago
Order process was quick and simple.Delivery very prompt.Bought as a present for my husband but he's unfortunately not been able to use it yet due to the lovely weather we've been having in Scotland !
Helpful Report
Posted 1 year ago
Great from start to finish .. definitely use again .
Helpful Report
Posted 1 year ago
All good. From ordering to delivery.
Helpful Report
Posted 1 year ago
First time buyer, I found the site very easy to use, great prices and good communication. Many thanks shall visit you again soon!!!
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Posted 1 year ago
Excellent service and website. Not the cheapest but reliable.
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Posted 1 year ago
Great prices mega fast delivery first time using ptd well impressed with service will use again for future work projects
Helpful Report
Posted 1 year ago
Great Product, Great Price, Super Quick Delivery.
Helpful Report
Posted 1 year ago
Ordered online on the basis that the item was shown in stock. Then informed that it wasn't! Now waiting, been told it will be with you on the 15th Nov with dispatch 2 days later. We shall see..... If you let me down you will not be used again
Helpful Report
Posted 1 year ago
FedEx was poor took ages to deliver
Helpful Report
Posted 1 year ago
Still not received my package
Helpful Report
Posted 1 year ago
Power Tools Direct is rated 4.6 based on 13,094 reviews