Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.57

4.6 Rating 13,112 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,112 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the service, products and delivery . All supplied in a timely manner . Thank you”

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Posted 1 year ago

“Poor, ordered something, after it being a week late. I had to chase the order. All I got was sorry and I had to ask for the delivery to be refunded and I would have thought it would have a least rather than asking for it.”

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Posted 1 year ago

“Quick and efficient website easy touse quick delivery too”

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Posted 1 year ago

“Excellent service, all delivered on time and the price was very good. I will use you again. SMG Devon”

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Posted 1 year ago

“Very good service will be using them again”

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Posted 1 year ago

“The product arrived in good condition And was fit for purpose and good Quality”

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Posted 1 year ago

“Excellent tool for the job. Very pleased with it.”

Power Tools Direct 5 star review on 18th January 2023

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Posted 1 year ago

“Ordered the item with next-day delivery but was only sent out a couple of weeks later after asking where it was, once everything sorted they did refund the cost of next-day delivery and I got the item in good time.”

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Posted 1 year ago

“Quality screws at a good price”

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Posted 1 year ago

“Product delivered on-time, as described and working as expected.”

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Posted 1 year ago

“You were unable to supply the burnishing cream I ordered. No refund received as yet!”

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Posted 1 year ago

“Very speedy delivery and correct items.”

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Posted 1 year ago

“Good price delivered on time good service”

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Posted 1 year ago

“My order was taken and payment made but you didn't actually have the item in stock and cancelled everything. Very disappointing.”

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Posted 1 year ago

“Great Products, Great Service.”

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Posted 1 year ago

“Excellent service great price fast delivery”

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Posted 1 year ago

“Shockingly bad, delivery arrived nearly a month late, all the items I ordered were listed as in stock on the website but after waiting a week and hearing nothing I contacted them and was told that there was delays and my order would leave that day, waited 2 days and then was told there was further delays and they didn’t know when my order would dispatch. I was Eventually told I would need to wait 2 weeks for items to come back into stock. Once the order finally did dispatch it arrived quickly but nearly a month after I ordered when it was supposed to be 3-5 days.”

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Posted 1 year ago

“Very happy with the product, price and service. Would definitely recommend them and will use them again.”

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Posted 1 year ago

“VERY PROFESSIONAL, GREAT PRODUCT AT A GREAT PRICE, DELIVERY, FIRST CLASS, EXCELLENT COMPANY, THANK YOU, MIKE”

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Posted 1 year ago

“very nice and helpful people, quick and easy process.”

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Posted 1 year ago

Power Tools Direct is rated 4.6 based on 13,112 reviews