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Power Tools Direct Reviews

4.6 Rating 13,093 Reviews
94 %
of reviewers recommend Power Tools Direct
4.6
Based on 13,093 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 78%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Could Be Better
Read Power Tools Direct Reviews
Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

Write Your review

Power Tools Direct 5 star review on 12th August 2024
Anna
Power Tools Direct 5 star review on 12th August 2024
Anna
Power Tools Direct 5 star review on 5th March 2024
Robin Bailey
Power Tools Direct 5 star review on 9th February 2024
H Asryan
Power Tools Direct 5 star review on 9th February 2024
H Asryan
Power Tools Direct 5 star review on 22nd November 2023
Razvan
Power Tools Direct 5 star review on 27th October 2023
Gary
37
Anonymous
Anonymous  // 01/01/2019
Great price, quick delivery and item as described, can't ask for more.
Helpful Report
Posted 11 months ago
Very fast delivery and prices are amazing extremely pleased. Will definitely be buying from here again !!
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Posted 11 months ago
Excellent service and communication
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Posted 11 months ago
Excellent service delivered with in 2 days 10/10
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Posted 11 months ago
They took money from me too without having the item in stock. Then made me wait a week after chasing them 4 times. Still didn't have the product and delayed my job. They have a phone number but don't answer it. So I would try ringing them first to see if you can get them to answer before placing an order or you could end up with the same disappointing service. I did get my money back but lost more by them messing me around. It's worth paying a few pounds more buying elsewhere.
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Posted 11 months ago
excellent service and products at good value would use this company again.
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Posted 11 months ago
Dear all, Service not good as youy took money wiythout having prodcuts in stock,this is very bad, i have co cancel the order as no definit date to supply.
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Posted 11 months ago
Goods arrive on time and within 2 days of odering
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Posted 11 months ago
ON TIME DELIVERY
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Posted 11 months ago
Company takes orders for product they do not have or cannot supply then cancel order when you query delivery
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Posted 11 months ago
Wrong item was sent. I called the company to recieve and automated message saying that all communication must go via email - the call then cut off. This resulted in several emails having to be sent over several days. The company insisted on the items being returned before sending out what I actually ordered despite this being their mistake. I am unlikely to buy from this company again.
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Posted 11 months ago
Excellent prompt delivery thanks,
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Posted 11 months ago
Ordered ctc800c Received an email with credit no explanation. Had to contact company to find out what happened, they said it’s out of stock but it is still available online. Very odd. I bought from machine mart instead
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Posted 11 months ago
Top Rate ++++++++++
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Posted 11 months ago
Wrong product delivered and I've had to chase and chase to get it swapped to the product I actually ordered and still no news. I ordered the product for a job and still am waiting for what I paid for.
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Posted 11 months ago
Always great price, really fast delivery, could not ask for better service
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Posted 11 months ago
good service good price
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Posted 11 months ago
Swift delivery well packaged thank you
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Posted 11 months ago
Quick dispatch,spot on
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Posted 11 months ago
Very happy with the set of Faithfull woodturning chisels, good quality & delivered on time , will use this company again πŸ‘πŸ»
Helpful Report
Posted 11 months ago
Power Tools Direct is rated 4.6 based on 13,093 reviews