Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.57

4.6 Rating 13,140 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,140 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The goods we ordered were well priced, it was easy to place an order and they were delivered as expected.”

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Posted 3 years ago

“Excellent. Well packaged and arrived ahead of schedule. Good price as well.”

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Posted 3 years ago

“Awesome service. Not only was the paint sprayer £120 cheaper than anywhere else, it arrived in 2 days. I totally recommend this company. Thank you”

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Posted 3 years ago

“Great service and easy to use website. Goods were delivered quickly.”

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Posted 3 years ago

“Custumer service spectacular and excellent delivery. The air less spray machine was the best tool I have purchased so far. Does extremely good job. Many thanks to all Power Tools Direct Team.”

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Posted 3 years ago

“Good product and reasonable price, but paid extra for wicket delivery which did not happen. Tracking info was useless, only updates when out for delivery. This was at least three days overdue, emailed company three times before response, which was to give me tracking number that I already had! The items arrived that afternoon, tracking info advised ' delivered'. Extremely poor customer service!!”

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Posted 3 years ago

“Managed to purchase one item online, also wanted to purchase two more items, no response to phone or email enquiries, live chat not even working. Don't recommend them, nor will I be buying anything else from this company.”

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Posted 3 years ago

“The worst company I have ever dealt with! And that’s saying something.. STAY CLEAR!”

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Posted 3 years ago

“Goods I ordered arrived promptly in good condition. Many thanks.”

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Posted 3 years ago

“Item not in stock didn’t in form me till 6/7 days later”

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Posted 3 years ago

“Thank you for excellent service!”

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Posted 3 years ago

“had a problem and it was sorted.. no issues at all”

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Posted 3 years ago

“good item and service, thanks”

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Posted 3 years ago

“My first purchase from Power Tools Direct but easy to order, good products and I was kept updated as to the status of my order, I will definitely be back!”

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Posted 3 years ago

“Really recommend, good service”

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Posted 3 years ago

“Competitive prices and fast delivery very happy customer”

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Posted 3 years ago

“Recently ordered Clarkes wood burner, great price and good service. Expect deliveries to be delayed due to current climate, overall very happy and will use their services again.”

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Posted 3 years ago

“Product competitively priced and delivered as predicted. Would recommend them.”

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Posted 3 years ago

“Slight problem with a lost-in-transit item but it was swiftly remedied by Power Tools. Good quality goods at good prices. Will certainly use PTD again. Thanks.”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

Power Tools Direct is rated 4.6 based on 13,140 reviews