Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.57

4.6 Rating 13,144 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,144 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service”

Helpful Report

Posted 3 years ago

“My experience is frustrating as I ordered a compressor from the website and paid for it, only to discover the next day that the item had been discontinued. On the upside, the refund came through pay pal quickly. I had spent some considerable time researching this item, and despite repeated visits to their website, at no time was it marked as being discontinued.”

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Posted 3 years ago

“Excellent service, fast and easy ordering and checkout.”

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Posted 3 years ago

“Excellent product,speedy service and easy to assemble”

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Posted 3 years ago

“Great price and prompt dispatch. Will happily shop with you again thank you”

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Posted 3 years ago

“Order arrived promptly. They responded to query about my order promptly and I am very happy with the reciprocating saw. Great piece of kit”

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Posted 3 years ago

“i still waiting for a delivery”

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Posted 3 years ago

“Great price, quick delivery. Would buy from again.”

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Posted 3 years ago

“Ordered Bessey clamps express delivery Only to be informed 3 days later that they actually didn’t have any .”

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Posted 3 years ago

“This company does not fairly apply the delivery charges. On your website, the cost of delivery is £ 3.95 (up to 2Kg), you collected from me for an item weighing 1.5kg (and on the DPD label 1.75kg) £ 4.95, where £ 4.95 (up to 5Kg ). If a thousand people pay £ 1 more, you will achieve a profit of £ 1,000. Such behaviour disqualifies trust in such a company and translating that I agreed to such a fee without knowing the weight of the product is simply ridiculous. Don't trust companies like this one, think if it's worth trusting them. The product came without any packaging, only in factory packaging.”

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Posted 3 years ago

“I’m afraid I ended up not being able to get the product as I had problems with the payment method and had to cancel the order.”

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Posted 3 years ago

“Excellent Service 5 star!!”

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Posted 3 years ago

“Best price around and reliable delivery service. Thanks!”

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Posted 3 years ago

“Really quick delivery, great study product. No excess packaging!”

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Posted 4 years ago

“Not used the product yet but it looks sturdy, value for money . The delivery of it was some thing else. The parcel was left on a door step at the end of my road, the owner of the house was not made aware of the parcel , no knock on the door.etc. When the owner of the house found the parcel he completed the delivery by bringing the parcel to me.”

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Posted 4 years ago

“Looking for an impact wrench I saw a good review about the Kielder 02 700nm. I prfer to buy from bona fide companies rather than from Amazon or eBay., so chose Power Tools Direct. I expected to pay a little more but it was actually cheaper than the others. Delivery was ahead of schedule and the item was nicely and arefully packed, and communications were polite and complimentary.”

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Posted 4 years ago

“Efficient and delivered as promised”

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Posted 4 years ago

“great supplied and packaging , great updates and info when delivery due etc many thanks guys especially as times as they are see soon keep safe”

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Posted 4 years ago

“A proven product and an excellent service.”

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Posted 4 years ago

“Very dissatisfied with the level of aftersales service. They appear not to know or have a total disregard for basic consumer rights!”

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Posted 4 years ago

Power Tools Direct is rated 4.6 based on 13,144 reviews