Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.58

4.6 Rating 13,060 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,060 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Took over a week to get 2 small gas refills. Couldn't get through on the phone to find out why they hadn't sent them and email response was also slow. I ended up buying from another supplier because I needed the products. I won't use again,”

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Posted 2 years ago

“Terrible, late, zero customer service”

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Posted 2 years ago

“Excellent swift service from yourselves. Great product and price. Will definitely use you again.”

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Posted 2 years ago

“Quality product,good price and fast delivery.”

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Posted 2 years ago

“ordered on Sunday night, took 10 days to arrive”

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Posted 2 years ago

“Tools arrived in good time, and are top quality for the job, many thanks.”

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Posted 2 years ago

“Wrong item arrived , poor customer service as no call operator, email only . I was told to wait in all day 9 to 5 for my wrong item to be collected!! Only then will I receive refund or right item dispatched. Tools were needed urgently.”

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Posted 2 years ago

“Great service quick dispatch and best of all reasonable costing for a top product”

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Posted 2 years ago

“Easy to use the online ordering system. Quick picking and delivery. Item was as stated brand new. Thanks.”

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Posted 2 years ago

“Pleased with the product just a bit slow in coming”

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Posted 2 years ago

“I was not told I had to be at home for this delivery so the driver did not leave it. I then gave instructions for the item to be left in the porch so the driver left it in the garage. Other than that no problems but obviously if you do not leave an item without the owner being present it would save you a lot of extra delivery time.”

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Posted 2 years ago

“Bought 2 x aluminium stilly’s, was the cheapest on the internet, good quality tools, did the job perfect, went slightly too big, 36” but I will never have to purchase again, thank you for the good price and the best quality.”

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Posted 2 years ago

“Very good service. Quick process and delivery. 1 item damaged in transit but resolved to satisfaction immediately.”

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Posted 2 years ago

“Went online, great website - found what I needed, and clicked on the "express 2-3 day delivery" - it took two weeks to arrive! but when it did, the parts were exactly as I expected and were very well packed.”

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Posted 2 years ago

“Quick and efficient sevice with good value for money”

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Posted 2 years ago

“Delivered on time and a good price”

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Posted 2 years ago

“a good item and service”

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Posted 2 years ago

“Great product at a great price”

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Posted 2 years ago

“£3 part with £4.99 postage and then it took eight days to arrive, very poor service in my opinion, never again.”

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Posted 2 years ago

“Very pleased with the blade from order delivered on 4th day, only downside is cost of delivery”

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Posted 2 years ago

Power Tools Direct is rated 4.6 based on 13,060 reviews