Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.58

4.6 Rating 13,058 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,058 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

Write Your review

Tell us how Power Tools Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Power Tools Direct 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Trouble-free ordering and prompt delivery, would use the company again.”

Helpful Report

Posted 1 year ago

“Good quick service!”

Helpful Report

Posted 1 year ago

“High quality tools at very keen prices. Excellent standard of packaging. Express delivery for just £1 extra is very efficient. High standard of customer service-shout out to Gosia. All in all, a class act. I shall be placing further orders soon.”

Helpful Report

Posted 1 year ago

“Very pleased with my purchase delivery was very quick and efficient will be using this company again well done excellent . .”

Helpful Report

Posted 1 year ago

“Excellent Service from Power Tools Direct Delivery came day after I ordered it well informed and well packaged highly recommended.”

Helpful Report

Posted 1 year ago

“Good service and competitive prices”

Helpful Report

Posted 1 year ago

“Very easy to place order online for a couple of items. Kept informed of dispatch and delivery, no issues arrived as advised.”

Helpful Report

Posted 1 year ago

“On two occasions, having placed orders and made payment, I have been notified that the products bought are out of stock and I have been refunded. Please don't waste people's time by advertising goods you don't have to sell.”

Helpful Report

Posted 1 year ago

“ordered some post spikes, apart from being way cheaper than others, arrived in record time. if only others.....”

Helpful Report

Posted 1 year ago

“easy to order and a very fast delivery”

Helpful Report

Posted 1 year ago

“Great prices and quick delivery. Will use them again.”

Helpful Report

Posted 1 year ago

“Item was supposed to be new, but when received was clearly not. Wouldn't refund. Wanted it returning to send back to manufacturer for their comments before refunding. a week later and I am still waiting to be refunded. poor service”

Helpful Report

Posted 1 year ago

“Very poor communication from the company. Order placed and paid for but NOT DISPATCHED for 2 weeks - only after chaser was sent. Delivery was via DPD - not a problem and it arrived in good condition.”

Helpful Report

Posted 1 year ago

“Slow delivery but pay from fast delivery missing parts”

Helpful Report

Posted 1 year ago

“Excellent service”

Helpful Report

Posted 1 year ago

“Slow delivery but I’m paying faster delivery plus not put all parts in boxe he doesn’t want to give my money back.”

Helpful Report

Posted 1 year ago

“Quick delivery and product always been good”

Helpful Report

Posted 1 year ago

“Smooth transaction with fast delivery”

Helpful Report

Posted 1 year ago

“Good supplier. Fast delivery.”

Helpful Report

Posted 1 year ago

“Ordered 5 items, 3 of which were required quickly, so paid premium P+P for faster delivery, 2 days later received refund for the 3 items I needed due to not being in stock !! no refund for extra P+P so effectively paid extra for non-urgent items and couldn't finish the job I need the tools for. Recomend updating the website and not listing items, that are out of stock, for reference still showing as available on web site.”

Helpful Report

Posted 1 year ago

Power Tools Direct is rated 4.6 based on 13,058 reviews