Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.57

4.6 Rating 13,140 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,140 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“spot on delivery”

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Posted 3 years ago

“Excellent service. Item extremely well wrapped. Came ahead of estimated date”

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Posted 3 years ago

“Arrived swiftly. Boom! No hassle, no fuss.”

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Posted 3 years ago

“Very fast delivery, ideal for topping off fence posts for that more finished look.”

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Posted 3 years ago

“They took my order and money, all OK. The following day I received an email cancelling the order and then they refunded my card account. NO PROBLEM. Website said that the items were in stock. So the website was not up to date. Just a pity that they haven't a phone number for customers to call to check the stock availability on stock where stock is low.”

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Posted 3 years ago

“1st class service, will use again thanks.”

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Posted 3 years ago

“Good value, prompt delivery and helpful service.”

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Posted 3 years ago

“Efficient to order but as there is no phone line you have to email asking for delivery date, which took days. Then the delivery courier couldnt be bothered to find our house.”

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Posted 3 years ago

“Great product and very quick delivery.”

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Posted 3 years ago

“Great service”

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Posted 3 years ago

“Really pleased with how quick the order was”

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Posted 3 years ago

“easy to order and fast delivery. Sent the wrong item and then couldnt get the replacement to me in time for what i needed. Apart from that the servide and refund was professionally handled and very fast. Great service apart form sending the right thing, but dont let that put you off - im sure it was a mistake.”

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Posted 3 years ago

“Very quick service”

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Posted 3 years ago

“Brilliant customer service from start to finish, notifications throughout the delivery process, definitely will recommend and definitely will use again 👍”

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Posted 3 years ago

“Good company”

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Posted 3 years ago

“Slow delivery”

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Posted 3 years ago

“Great service Thank you”

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Posted 3 years ago

“Your service was good. Your delivery service was asked to drop the package at the rear of our house ( because we were away for a few days) - it was on the front door mat. I was not happy with that”

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Posted 3 years ago

“Efficient service.. well packaged and on time.”

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Posted 3 years ago

“My order was cancelled without notification, presumably due to stock levels.”

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Posted 3 years ago

Power Tools Direct is rated 4.6 based on 13,140 reviews