Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.58

4.6 Rating 13,060 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,060 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery and cheaper than any other suppliers. Great service”

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Posted 2 years ago

“Thank you !!”

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Posted 2 years ago

“Three items all arrived securely, within the expected time frame for free delivery. The prices were excellent and the tools just great. Thank you”

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Posted 2 years ago

“Quick delivery and price of products five 🌟 overall”

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Posted 2 years ago

“Excellent product.”

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Posted 2 years ago

“Good quality equipment reasonably priced”

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Posted 2 years ago

“Delivery on time and the packaging is well protected.”

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Posted 2 years ago

“items as described prompte delivery”

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Posted 2 years ago

“Fast Delivery !!”

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Posted 2 years ago

“It took a week to despatch the product, but once I contacted customer services to check they sorted it out quickly.”

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Posted 2 years ago

“Great price and service, very satisfied thank you.”

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Posted 2 years ago

“I ordered a collection of Kentand Stowe hand tools which are excellent quality and were delivered within three days. Would highly recommend Power Tools Direct for their quality of service and at a very fair price.”

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Posted 2 years ago

“First time using PowerTools Direct but will probably use them again as my order went through without a problem. Very good price for the shop vac I purchased so definitely will check them out again when looking for power tools.”

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Posted 2 years ago

“The items I ordered were in stock and delivery was as promised. Very quick.”

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Posted 2 years ago

“Wrong items delivered. No telephone contact, email only, After a week of to and fro via email, (typical 24 hr response) collection was finally arranged. Powertools Direct would not then dispatch the right items until they physically received back the items they sent incorrectly. Customer service is totally inadequate and while I realise this is a cost measure (not being able to contact them by phone) I will not be using them again. I am still awaiting the delivery of my order. Customer service is only an issue when things go awry and I suppose the majority of transactions go smoothly, but if you do need customer service best of luck!”

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Posted 2 years ago

“Received item, but it was broken. Quick response for getting a refund. They were very helpful.”

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Posted 2 years ago

“Excellent service, arrived as described and on time.”

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Posted 2 years ago

“Ordered a garage tent that DPD didn't deliver apparently returning it PowerToolsDirect. It's now all on hold until DPD sort themselves out meanwhile PowerToolsDirect have my money and DPD a garage tent. Not what I had in mind when I placed the order.”

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Posted 2 years ago

“decent stock quantitys”

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Posted 2 years ago

“the clarke garage arrived ok and all was well and looks good very happy thank you.”

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Posted 2 years ago

Power Tools Direct is rated 4.6 based on 13,060 reviews