Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.58

4.6 Rating 13,055 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,055 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product was cheaply and poorly made, the mortice gauge which was what l mainly wanted is awful there was so much varnish on it l had torub it donn to use it and the mortice points are blunt and a different height l cannot be arsed to send it back but l should.”

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Posted 1 year ago

“Very good service”

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Posted 1 year ago

“Good quality and received in good time”

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Posted 1 year ago

“Delivery was fine once finally advised by the courier service several days from the order date so timescales are greater than expected. The condition and manner of packaging materials was of a high standard to better rely on the condition of goods. The order was attempted to be amended (quantities increased) however online reply was slow and the response given to this request was rejected without explanation unfortunately, especially as additional delivery costs could have been avoided.”

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Posted 1 year ago

“Beware this Company! The Item ordered was faulty, I informed Power tools direct within 30 of it being delivered and asked for a refund. This was denied, stating the 30 days started from date of order. This is in violation of consumer rights, but they are not interested. They then try to blame the manufacturer. Please don't risk it or like me you will end up trying to sell the item on Ebay to try to get some of your money back.”

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Posted 1 year ago

“Very good service with prompt delivery and less expensive than the competition. Very good”

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Posted 1 year ago

“Excellent service as always. Delivered in full and on time. Always good quality and value.”

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Posted 1 year ago

“Placed an order for nails. 10 days later, after 2 emails chasing my order..was told they were out of stock...why did it take 10 days to tell me you had no stock??? Would not use again.”

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Posted 1 year ago

“Very good service excellent product cheers”

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Posted 1 year ago

“On time. Good service.”

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Posted 1 year ago

“Ordered product, advised of likely delivery date, delivered on time product was fine and as expected, I would use Power Tools Direct again.”

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Posted 1 year ago

“Excellent transaction from placing the order to taking delivery. Would highly recommend”

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Posted 1 year ago

“Good service, item well packed and quick delivery”

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Posted 1 year ago

“Delivered what i bought. No complaints”

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Posted 1 year ago

“Produce arrived on time and in good condition”

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Posted 1 year ago

“Great product good price”

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Posted 1 year ago

“Very good service, will use them again”

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Posted 1 year ago

“unable to call them email only, taken over3 weeks to attempt to deliver the item, by which time i have had to buy elsewhere due to limited time to do the job”

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Posted 1 year ago

“Items ordered were delivered quickly and within timescale expected.”

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Posted 1 year ago

“So happy with my order, service and delivery was great, would definitely order from you again,”

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Posted 1 year ago

Power Tools Direct is rated 4.6 based on 13,055 reviews