Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.57

4.6 Rating 13,094 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,094 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

Write Your review

Tell us how Power Tools Direct made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Power Tools Direct 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery, great price A+”

Helpful Report

Posted 1 year ago

“First time order with PTD - Great prices on products even when factoring in the delivery charge still made it a worthwhile purchase. Would definitely use again.”

Helpful Report

Posted 1 year ago

“Slight delay in delivery, due to Royal Mail. But Tool, Price ans General Service very good”

Helpful Report

Posted 1 year ago

“Unbeatable price on a quality product and great customer service”

Helpful Report

Posted 1 year ago

“Good service & veryefficient delivery cannot fault this seller 👌”

Helpful Report

Posted 1 year ago

“Best price and quick delivery and response, can't ask for more.”

Helpful Report

Posted 1 year ago

“As described on time”

Helpful Report

Posted 1 year ago

“Excellent service Prompt delivery”

Helpful Report

Posted 1 year ago

“Unfortunately the item arrived damaged, possibly in transit but the company responded excellently to my request to return it. And my refund was promptly paid back. Will purchase again from here if I need to”

Helpful Report

Posted 1 year ago

“I was looking to buy quite an expensive piece of kit and looked at another retailer as well as PTD. Despite mailing the other company I never received a reply!! With PTD I got an almost instantaneous response from Gosia from sales which reinforced my belief that a purchase from them would be well supported should there be any issues. Great customer service when some companies are still hiding behind the COVID excuse shield !!”

Helpful Report

Posted 1 year ago

“Good to deal with”

Helpful Report

Posted 1 year ago

“Took my money then after 3 days refunded my money telling me the goods where not in stock..would be better to say on the Web page that there is a lack of stock.”

Helpful Report

Posted 1 year ago

“Great prices , products and service”

Helpful Report

Posted 1 year ago

“Great website selling a wide range of tools. The quality of the tools were great, and it was a quick delivery. Thank you 👍”

Helpful Report

Posted 1 year ago

“1st time shopping with power tools direct...i will be back!”

Helpful Report

Posted 1 year ago

“Great price great service very easy, quick delivery Bought these as a Xmas present as my nephew loves these t-shirts for work 👍”

Helpful Report

Posted 1 year ago

“Happy but took a bit more time than I thought to turn up and maybe could have been a bit cheaper.”

Helpful Report

Posted 1 year ago

“The item has I ordered had been discontinued, took them a few days to realise that and refund me!”

Helpful Report

Posted 1 year ago

“Because it was easy.”

Helpful Report

Posted 1 year ago

“Needed quickly, 2 cans of matt black spray paint as no shops (B&Q, The Range, Screwfix etc) sell it. Arrived the day after purchasing on line. Great service, excellent packaging. Highly recommended- thankyou.”

Helpful Report

Posted 1 year ago

Power Tools Direct is rated 4.6 based on 13,094 reviews