Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.58

4.6 Rating 13,055 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,055 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They are cancelled my order”

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Posted 9 months ago

“You would not send to Northern Ireland.”

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Posted 9 months ago

“fair pricing, delivered on time and as described, would use the company again”

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Posted 9 months ago

“Decent and easy to use website and competitive pricing of a wide range of tools. Reasonably quick paid delivery.”

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Posted 9 months ago

“Competitevely priced components and the order was delivered in good time”

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Posted 9 months ago

“It took longer than expected receiving the items ordered. In fact I'd forgot about them until they turned up!”

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Posted 9 months ago

“Long standing customer, placed order incorrect items sent, will not replace until incorrect item returned - 'company policy'. Rubbish.”

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Posted 9 months ago

“used these a couple of times now,excellent with communication and delivery”

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Posted 9 months ago

“Thank you for the efficient delivery of the well crafted grass hook”

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Posted 9 months ago

“Great prices. Deliver on time. Excellent service”

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Posted 9 months ago

“nothing wrong with the order just takes 4/5 days for delivery.NOT NEXT DAY”

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Posted 9 months ago

“Power Tools Direct were easy to deal with. My order arrived promptly, as predicted following easy ordering. Finally the goods were as described and of quality thank you.”

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Posted 9 months ago

“Although my order was of low value it was treated with speed and I was informed of the status at every stage. Delivery was as promised, goods packaged well and arrived in good condition. All round good supplier and I will use them again.”

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Posted 9 months ago

“Speedy delivery and all correct as ordered”

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Posted 9 months ago

“Fast delivery and good quality”

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Posted 9 months ago

“easy buy thanks”

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Posted 9 months ago

“Ordered 2 saws, didn’t get a dispatch email for over a week, only when I emailed customer service did I receive one. Took 10 days to deliver”

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Posted 9 months ago

“Great company, with a great website & they have everything you could want tool wise. I purchased a bundle of air tool & spraying bits & 3 days after delivery put in an order for welding bits. How have I not found this company before now? Thank you!!”

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Posted 9 months ago

“Good quality product arrived promptly”

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Posted 9 months ago

“Ordered a product which said on line if I ordered within a set time it would be delivered in two days. Waited a week, nothing arrived, tried ringing the number on the web site, only to be told it's email only. Sent emails took a very long time to respond. Had to chase a few times. Eventually got a reply and it arrived nearly two weeks later. By then it was too late, very poor communication, very frustrating that you can't speak to someone despite advertising on the web site you can, won't ever use power tools direct again. Disappointed.”

Helpful Report

Posted 9 months ago

Power Tools Direct is rated 4.6 based on 13,055 reviews