Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.57

4.6 Rating 13,144 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,144 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent, they had exactly what I wanted for a very competitive price. Easy to order, item arrived very swiftly and well packaged. 5 star plus from me.”

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Posted 4 years ago

“Fast and efficient service will use again”

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Posted 4 years ago

“first class highly recommended quick response to emails”

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Posted 4 years ago

“Good tools good prices”

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Posted 4 years ago

“Excellent service, prompt service, I highly recommend this company.”

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Posted 4 years ago

“The clarke belt sander is really good ,the strongest motor,and your delivery took only 11 days to Israel ,amazing ,thank you ,zev”

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Posted 4 years ago

“Not only the cheapest but the fastest for delivery as well. Great service!”

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Posted 4 years ago

“Absolutely disgraceful service, ordered an item , they didn't deliver, when i questioned them after the delivery due date, i was told it was a stocking error, they did not have the product. i was left stranded without the item out of pocket until the money has been returned, no compensation, no sorry and admitting the fault was there's. i had to chase up with them, they had no customer service. there answer to all of this was 'it industry standard' to sell an item they do not have in stock, take your money , not delivery, no contact with you and not admit responsibility. there website claims that they are amazing and that they delivery excellent customer service, dont be fooled guys, call them up before ordering anything online and make sure they have it in stock.”

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Posted 4 years ago

“Positive: Really fast delivery. Good price. Negative: The tool came wrapped in black plastic tape which didn't do anything to protect impact to the doot of the tool handle insice, so it came with a few knocks to the handle. That was a little disappointing as it was a gift. They could at least have put a little bubble-wrap around the wood.”

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Posted 4 years ago

“Power tools were one of the few companies that had the loft ladder actully in stock and it was delivered within 3 days of ordering at a competitive price.”

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Posted 4 years ago

“Fast service. Arrived sooner than predicted.”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“Good response & quick delivery.”

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Posted 4 years ago

“Despached before time which is great service and I would recommend Power Tools Direct. But can't say that for the carrier DPD who'd kicked boot holes in the product box!”

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Posted 4 years ago

“Great service. Prompt delivery. Will be happy to use again.”

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Posted 4 years ago

“Item as shown good price”

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Posted 4 years ago

“Very fast quick delivery excellent 👍👍👍”

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Posted 4 years ago

“Everything went as it should”

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Posted 4 years ago

“Good price, delivery could be quicker though.”

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Posted 4 years ago

“Great Service Great Item”

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Posted 4 years ago

Power Tools Direct is rated 4.6 based on 13,144 reviews