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Power Tools Direct Reviews

4.6 Rating 13,060 Reviews
94 %
of reviewers recommend Power Tools Direct
4.6
Based on 13,060 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 78%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Could Be Better
Read Power Tools Direct Reviews
Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

Write Your review

Power Tools Direct 5 star review on 12th August 2024
Anna
Power Tools Direct 5 star review on 12th August 2024
Anna
Power Tools Direct 5 star review on 5th March 2024
Robin Bailey
Power Tools Direct 5 star review on 9th February 2024
H Asryan
Power Tools Direct 5 star review on 9th February 2024
H Asryan
Power Tools Direct 5 star review on 22nd November 2023
Razvan
Power Tools Direct 5 star review on 27th October 2023
Gary
37
Anonymous
Anonymous  // 01/01/2019
Had what I needed, good price and delivered quickly.
Helpful Report
Posted 1 year ago
My order was not dispatched and I had to chase them up a week later. It was sent out 2 days after making contact with them. My item was damaged in transit so I reported it with photos and asked for a replacement to be sent out as soon as possible as the order has now taken 8 days. I was told that they will only replace the order after it has been returned as it was their company policy. I asked for a refund as I couldn't wait two weeks for a product and ordered else where.
Helpful Report
Posted 1 year ago
Poor service. Ordered over Christmas and the website didn’t say you were shut down No updates when you returned until I emailed them it took 2 weeks to delivery when I paid for a priority service
Helpful Report
Posted 1 year ago
Bought some lathe chisels that cost me £140, the box they came in was broke and the chisels was blunt,, absolutely shocking. I won’t be buying from this company again
Helpful Report
Posted 1 year ago
Quick delivery, well packed. Good price
Helpful Report
Posted 1 year ago
Quick and efficient service Will use them again
Helpful Report
Posted 1 year ago
Very pleased with the service, products and delivery . All supplied in a timely manner . Thank you
Helpful Report
Posted 1 year ago
Poor, ordered something, after it being a week late. I had to chase the order. All I got was sorry and I had to ask for the delivery to be refunded and I would have thought it would have a least rather than asking for it.
Helpful Report
Posted 1 year ago
Quick and efficient website easy touse quick delivery too
Helpful Report
Posted 1 year ago
Excellent service, all delivered on time and the price was very good. I will use you again. SMG Devon
Helpful Report
Posted 1 year ago
Very good service will be using them again
Helpful Report
Posted 1 year ago
The product arrived in good condition And was fit for purpose and good Quality
Helpful Report
Posted 1 year ago
Excellent tool for the job. Very pleased with it.
Power Tools Direct 5 star review on 18th January 2023 Power Tools Direct 5 star review on 18th January 2023
Helpful Report
Posted 1 year ago
Ordered the item with next-day delivery but was only sent out a couple of weeks later after asking where it was, once everything sorted they did refund the cost of next-day delivery and I got the item in good time.
Helpful Report
Posted 1 year ago
Quality screws at a good price
Helpful Report
Posted 1 year ago
Product delivered on-time, as described and working as expected.
Helpful Report
Posted 1 year ago
You were unable to supply the burnishing cream I ordered. No refund received as yet!
Helpful Report
Posted 1 year ago
Very speedy delivery and correct items.
Helpful Report
Posted 1 year ago
Good price delivered on time good service
Helpful Report
Posted 1 year ago
My order was taken and payment made but you didn't actually have the item in stock and cancelled everything. Very disappointing.
Helpful Report
Posted 1 year ago
Power Tools Direct is rated 4.6 based on 13,060 reviews