Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.57

4.6 Rating 13,094 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,094 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good choice, good price and efficient service.”

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Posted 1 year ago

“Nnnnnnnnnnnnnnnn”

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Posted 1 year ago

“My parcel arrived unboxed, the packaging was ripped and hanging out of the end”

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Posted 1 year ago

“Very good service”

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Posted 1 year ago

“Good quality product, and quick despatch and delivery.”

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Posted 1 year ago

“Excellent product & service - quick delivery”

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Posted 1 year ago

“Good prices and prompt delivery.”

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Posted 1 year ago

“Cost of delivery is only thing stopping me giving a 5* rating”

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Posted 1 year ago

“Good service item delivered as promised at a great price”

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Posted 1 year ago

“Goods received in packaging which appeared to be 'well travelled' and rather battered. One component part was bent and badly assembled, some looked unfinished, and the main unit had a router height lock which did not work. Currently I am waiting for a collection (sometime today) to return the item for somebody else to discover the same issues and eventually I MAY get a replacement, but apparently only if they agree with my own findings. The item had been opened and repacked previously so the condition of the contents should have been noted and marked as DO NOT SEND OUT, rather than WE'LL SEE IF WE CAN GET AWAY WITH IT. Not really too impressed with Power Tools Direct.”

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Posted 1 year ago

“Quite excellent service! The set of chisels I wanted was very reasonably priced and was delivered within a couple of days - much more quickly than I expected! They arrived well packed and in good condition. I should be very happy to buy from Power Tools Direct again.”

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Posted 1 year ago

“Very prompt service”

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Posted 1 year ago

“I wish I could leave a good review but unfortunately...... I placed and order, paid for express delivery and waited! Order did not arrive so I chased and recieved an email with a tracking number (for half my order). I chased again and asked to be called.....got another email. Contacted them a third time, again asking for a call.....surprise, surprise, another email. Oops, we don't have your order in stock so we held it back! I lost several days work waiting for materials that they didn't have in stock but still took my order and accepted my payment. I had to compensate a very unhappy customer, who quite rightly thought I'd hopped off to another job (until I showed him my emails), lost time and obviously money but at least PowerTools said sorry so I guess that makes it all better!”

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Posted 1 year ago

“Item arrived on time and all as it should be *”

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Posted 1 year ago

“First class product but delivery is expensive”

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Posted 1 year ago

“Item was as described , however delivery was a bit sketchy, but would use them again.”

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Posted 1 year ago

“No problems, kept informed of delivery details .... well packed ... good price ... unopened as it is a Christmas present.”

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Posted 1 year ago

“Pleased with item, delivery and communications Thanks”

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Posted 1 year ago

“Brilliant thanks”

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Posted 1 year ago

“good price and prompt service”

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Posted 1 year ago

Power Tools Direct is rated 4.6 based on 13,094 reviews