Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.58

4.6 Rating 13,055 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,055 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived promptly. The box the chisels came in was not sturdy enough and was damaged but i didnt need it so no problem”

Helpful Report

Posted 11 months ago

“Good prices, speedy delivery, and excellent stock levels.”

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Posted 11 months ago

“Very poor service. Took over a week from placing the order until they decided to dispatch. Ordered on 17th November. After an emailing asking about my order on 23rd, got notice on the 24th November that it was being despatched. I await to see when it will arrive. One of the slowest companies I have ever used to actually send an order out!”

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Posted 11 months ago

“Excellent quality vice jaws and fixing screws. Quick delivery also”

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Posted 11 months ago

“was on time as said”

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Posted 11 months ago

“I ordered product and paid for product then a week later was told that they could not supply. Why take a order if you can not supply. Will not order from again”

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Posted 11 months ago

“Quality items, well packaged, dispatched and delivered quickly. 5***** service”

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Posted 11 months ago

“Pleased with item and arrived safely on time”

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Posted 11 months ago

“Shocking. Order cancelled 24 hours later. No reason given. Cheers. Total waste of time.”

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Posted 11 months ago

“The turf lifter was as described, at a good price and quickly delivered.”

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Posted 11 months ago

“Item as described, fast delivery, good price, will use again”

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Posted 11 months ago

“Punctual and helpful at the point of delivery.”

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Posted 11 months ago

“Good price, prompt delivery”

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Posted 11 months ago

“Good price & quick delivery so all good.”

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Posted 11 months ago

“Should be Power Tools Indirect, paid extra for delivery of one item, waited in two days and still not received. Contacted via e-mail and received a generic response. Very poor customer service.”

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Posted 11 months ago

“Brilliant service delivery was prompt”

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Posted 11 months ago

“Fast and straight forward”

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Posted 11 months ago

“Arrived safely, thank you. However, no email confirming my order and when I raised this issue via the advertised contact email address a couple of days later there was no reply. I then tried an advertised phone number only to receive the recorded message that queries were now only to be communicated by email. I was pleasantly surprised to finally receive the goods. No paperwork included so no option for either return or query. Strangely, Power Tools Direct is the business recommended by the manufacturers of the product I wanted!”

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Posted 11 months ago

“Really pleased with my purchase from Power Tools Direct. The price was fair, the delivery was prompt and the quality of the chisel set I received was is excellent.”

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Posted 11 months ago

“Great all servies 8”

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Posted 11 months ago

Power Tools Direct is rated 4.6 based on 13,055 reviews