Power Tools Direct Reviews

Name: Power Tools Direct
Address: Unit J1, Dominion Way, Rustington, Littlehampton
Rating: 4.57

4.6 Rating 13,116 Reviews

94 %

of reviewers recommend Power Tools Direct

4.6

Based on 13,116 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Could Be Better

Visit Website

Phone:

01903 776610

Email:

support@powertoolsdirect.com

Location:

Unit J1, Dominion Way, Rustington
Littlehampton
BN16 3HQ

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Power Tools Direct 5 star review on 12th August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast service very happy”

Power Tools Direct 5 star review on 3rd January 2022

Helpful Report

Posted 3 years ago

“Chose purely on price and received excellent service. Delivered as promised. Will use this company again.”

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Posted 3 years ago

“Absolute rubbish, no customer support, paid for next day delivery, product arrived over a week late with no option to even contact Power tools direct. After investigating find out alot of people in the same boat, being lied to, and ultimately ripped off by these scam artists. Avoid like the plague.”

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Posted 3 years ago

“The item I purchased arrived on the due date and is working well”

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Posted 3 years ago

“Good customer service and advice.”

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Posted 3 years ago

“Overall I’m happy however some parts lack quality. For example the bracket the motor sit on already has a failed weld. This was found whilst aligning the pulleys, I’m not happy about this as I am a mechanical technician and work on industrial sized equipment.”

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Posted 3 years ago

“App Easy to use , prompt & efficient service & delivery”

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Posted 3 years ago

“Ordered 2 items on 22/12/21, 1 item was the last one in stock, paid for 2-3 day delivery, half expecting delivery between Christmas and new year due to time of order and I have not received any of my items. I have not been contacted in any way, I have even sent an email asking for an update and I have had no reply.”

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Posted 3 years ago

“Order came sooner than anticipated and well packaged”

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Posted 3 years ago

“Easy ordering item came as expected ,quality good very competitive price”

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Posted 3 years ago

“We ordered a stand for a log splitter, it arrived within the specified timescale and was absolutely spot on!”

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Posted 3 years ago

“Ordered what was shown as stock items and express delivery. Its now almost two weeks ago and still no sign of items.”

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Posted 3 years ago

“Easy website, competitive price and fast delivery.”

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Posted 3 years ago

“Not kept informed and no emails recieved”

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Posted 3 years ago

“Easy to order, delivered promptly and items is exactly what i wanted.”

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Posted 3 years ago

“Excellent service and excellent product. Does exactly as it states.”

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Posted 3 years ago

“Brushes as expected, quick service delivery quick, satisfied customer”

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Posted 3 years ago

“Easy to order, quick response and speedy delivery. I will definitely se them again in the future.”

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Posted 3 years ago

“Top branded tools always available at competitive prices”

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Posted 3 years ago

“Excellent. axle stands were in stock and they were delivered very quickly.”

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Posted 3 years ago

Power Tools Direct is rated 4.6 based on 13,116 reviews